Commercial Client Specialist

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

The Commercial Client Specialist will partner with the Relationship Team and KYC/AML (‘know your client/anti-money laundering”) Operations to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Key Responsibilities:

• Manage client and partner expectations and understanding in a consultative way.
• Exhibit ownership of KYC/AML experience and client experience.
• Ensure KYC/AML deliverables are met and hold internal partners accountable.
• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies.
• Manage operational risk effectively through diligent awareness of risks in our processes.

Competencies Required

• Ability to represent the bank on joint calls with the client or independently in order to explain KYC/AML and other due diligence and information needs.
• Ability to properly identify AML risks and apply the KYC/AML policy concepts.
• Working knowledge of risk factors that may impact specific products and industries.
• Ability to multi-task effectively and leverage internal resources.
• Excellent attention to detail.
• Strong client focus and ability to partner with various internal groups.
• Independent, self-motivated with an ability to adapt and be flexible in a team environment.
• Ability to navigate client relationships and product usage.
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.
• Strong analytical and problem solving skills.

Minimum Qualifications/Experience:

• 3 years of Commercial Banking experience or other related experience with exposure to KYC and AML required.
• Experience of undertaking background client due diligence also preferred.

Formal Education & Certification:

• BA/BS degree or equivalent work experience in financial services required.

• CAMS Certification preferred, and/or a willingness to undertake relevant external training.

Work Status

• Full-time.

Supervisory Responsibility

• None.

Travel

• Up to 10% travel expected.

Working Conditions

• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, folders, etc.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job: *Lending

Organization: *Texas - Houston

Title: Commercial Client Specialist

Location: Texas-The Woodlands

Requisition ID: 075876