
Service Sales Representative
NEW YORK, NYJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
This early-career role sells aftermarket maintenance service contracts, electrical testing, professional assessments, and product life-extension offerings to Vertiv accounts in an assigned territory. The representative manages renewals, new contracts, and conversions to Vertiv Services while promoting the company’s service offerings. The role also oversees small and medium accounts and collaborates with sales teams and leadership to meet goals.
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Full job description
Job Description POSITION SUMMARY This early career role is responsible for the sale of aftermarket maintenance service contracts, electrical testing, professional assessments, and product life extension offerings for Vertiv accounts within an assigned territory. The maintenance services contract sales include renewals (existing contracts), sales of new contracts (warranty), sales of service contracts with new equipment, and conversion of non-contract customers/existing third-party service agreements to Vertiv Services. Driving sales of all Vertiv Service offerings are also key responsibilities of the position. RESPONSIBILITIES Responsible for all aftermarket service sales to Vertiv customers within an assigned Vertiv office. Actively seeks out opportunities to secure warranty and service contract extensions for our core products, including Thermal and A/C Power systems. Engages in face-to-face sales meetings with customers to promote Vertiv's offerings and expand our market presence. Expands Vertiv's presence in electrical testing, management service contracts, and other one-time services. Collaborates and integrates with all Lines of Business (LOBs) within an assigned Vertiv office as well as the Inside Sales team with a focus not limited to Channel, Power, and Thermal product sales. Maintains the contracts management process, including monthly activity and production reports. Collaborates with leadership to develop plans to meet goals. Maintains a well-organized sales pipeline and track progress through the Vertiv CRM system. Oversees small/medium accounts within the designated territory. Other duties as assigned. MINIMUM QUALIFICATIONS 1+ years proven sales experience. Excellent communication skills, both written and verbal. Excellent customer service skills. Ability to work and multi-task in a fast-paced environment. Ability to hunt and farm new accounts. Proficient in MS Office and CRM systems. Willingness to travel and explore new markets. Strong interpersonal skills. Ability to handle multiple priorities while meeting deadlines. Driver's License Required. Preferred Qualifications: Experience in a technical service-oriented industry. Strong technical background and sales skills. Knowledge of UPS/Power products and services. PHYSICAL & ENVIRONMENTAL DEMANDS Standard office environment. TIME TRAVEL REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability a
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