Customer Delivery Representative

Job Duties

Description

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Hourly, Full-time, Mon-Fri

Medical Plan options, including fertility coverage and free mental health and telehealth coverage

Dental and Vision Insurance

FSA/HSA options

Paid parental leave

Company-provided short-term disability, long-term disability, and life insurance

Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance

401(k) with a generous company match

Pet Insurance Benefits

Tuition reimbursement

21 Paid Days Off

7 Paid Holidays

Profit Sharing accelerated by YOUR performance

Stylish company provided uniforms and personal protective equipment

Deliver locally and be home every night!

Paid comprehensive on-the-job training

A well-maintained fleet, with an average truck year of 2020

The CDL Driver / Customer Delivery Representative will professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer's needs. This position will manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers.

Own your safety. Support safety culture with everything you do in your daily work

Provide excellent customer service on behalf of Ascentek

Build relationships with customers through friendly attitude when delivering

Maintain DOT requirements and Medical Card

Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs)

Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs

Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations

Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle

Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system

Verify documents are complete and submitted at the end of every shift

Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today

Open to working over nights in other locations

Experience/ Training:

Meets all DOT qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations

No more than 3 moving violations in the last 36 months or 2 in the last 12 months

No DWI or DUI in the past 5 years

No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to rear end, lane change, intersecting and or loss of control

Prefer 2 years driving experience within the last 5 years and excellent customer service skills

Licenses/Certificates:

Class A license; HAZMAT, Tanker, and Air Brake endorsement and Medical Card

High school diploma/GED equivalent

Knowledge, Skills, and Abilities:

Excellent verbal communication skills.

Professional and courteous with all internal and external customers.

Attention to detail when unloading, completing paperwork, and digital logs.

Expertise in DOT regulations and compliance

Physical, Mental, Environmental Demands:

Frequent walking and the ability to get in and out of the truck several times a day

Ability to sit, twist, squat, recline, climb, kneel, grasp, push, pull, reach, and perform repetitive motions

Ability to safely lift and move packaged goods weighing up to 75 pounds

Ability to move 30-55-gallon drums weighing up to 500 pounds using appropriate equipment

Ability to operate lift gates, barrel dollies, electric pallet jacks, and other powered industrial trucks (PIT) as needed

Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and fractions

Comprehend and follow instructions and perform assigned tasks

Maintain an appropriate work pace and perform complex or varied tasks

Relate to others and interact effectively with the public and coworkers

Make decisions, plan, direct, and exercise control as required

Communicate effectively through written and oral communication

Work in various weather conditions, including extreme heat and cold

Work outdoors while loading and unloading trucks and making deliveries

Exposure to noise, vibration, dust, gases, fumes, steam, chemicals, and fluids

Work around moving machinery and powered industrial equipment

Potentially walk on uneven ground and work at heights as required

Wear required personal protective equipment (PPE)

Remain present throughout the loading, unloading, and delivery process

The anticipated hiring range for the role you are applying for is between $23.52 and $29.96 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below:

Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.

Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.

Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.

Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

2 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

56308

Job Type

Full Time

Place of Work

On-site

Requisition ID

CUSTO004189

Job Benefits

Not specified