Integrated Workplace Management Systems Administrator

Employment Type: Permanent Staff (EHRA NF)

Vacancy ID: NF0010039

Position Summary/Description:

The Integrated Workplace Management Systems Administrator functions as a key member of the Integrated Workplace Management Systems ( IWMS ) team and as the project manager responsible for all aspects of the Space Planning and Occupancy Tracking System ( SPOTS ) to provide systems administration for the Archibus Software platform. Responsibilities include design, testing, development, and implementation of upgrades to the IWMS system. Provides system related desktop support for application users. Provides technical and advisory services collaboratively to the IWMS team and the campus stakeholders including matters related to designing reports, custom solutions, data reporting and compliance.

The primary focus is to acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs. Develop improved requirements and procedures necessary for the implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including the Information Technology Services and other impacted departments. Work includes developing requirement specifications for new projects and working with the business partners through development, testing, and final implementation. Responsibilities include:

• Verifying that the physical infrastructure currently in place is adequate and appropriate, and making changes as necessary after scope and costs are fully developed.

• General maintenance of database, tables, queries, and reports.

• Periodically maintaining or adding floorplan layers, Import/Export of CAD drawing, and troubleshooting CAD related space issues.

• Integration with other University applications including business systems, GIS , and CMMS .

• Integrating third party reporting software to enhance reporting capabilities when mining the database for specific information.

• Customization of web-portals, branding, forms & fields, and email communication to end users.

• Training users to access the web-portals and various modules.

• User acceptance testing.

• Troubleshooting system inquiries.

• Creating and executing implementation processes to rollout IWMS throughout the organization.

• Working with the Network/Server Administrator/Data System team to continually expand, share and improve departmental skillset.

Education and Experience:

Graduation from a four-year college or university with a degree in Computer Science, Information Technology, Engineering, or Architecture with five+ years of progressive experience in IWMS systems administration or a master’s degree with two years of experience. Proficiency in working with Archibus software.

Essential Skills:

• Proficiency with all supported versions of Microsoft SQL Server Database software, Microsoft Access database software, Microsoft Excel, and HTML .

• Experience with integrated workplace management systems and/or computer aided facility management software, such as Archibus or another IWMS tool.

• Experience with AutoCAD and Microsoft Office, including the ability to apply other project management tools.

• High level of interpersonal skills in order to deal effectively and persuasively with all levels of an organization.

• Strong organizational skills and the ability to prioritize complex tasks.

• Ability to manage and simultaneously coordinate high-priority short and long-term projects.

• High proficiency in Microsoft SQL Server, including table structure and query design.

• Ability to establish and maintain excellent working relationships with staff, customers, consultants, and contractors. Ability to work independently on tasks as well as collaboratively in a team setting, to prioritize work.

• Ability to shift between tasks and respond to escalated and emergency issues. Strong analytical, problem solving, communication and organizational skills.

• Ability to work in a dynamic, flexible, and collaborative environment.

• A valid NC Driver’s License or ability to obtain one prior to start date.

AA/EEO Statement:

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.