Collateral Analyst I

Driveway Finance Corporation, Tigard, OR 97223

Driveway Finance Medford OR 97501

Full time

R119015

Dealership:L0238 Driveway Finance Corporation

Driveway Finance Corporation |Collateral Analyst I

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify "Auto Done Easy". DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!

Collections & Recovery Analyst

The Collateral Analyst I/ Collections & Recovery Specialist will be responsible for working with the Collateral Management team to locate, process, and help systematically recover collateral from customers. This role will also utilize skip tracing tools and software provided by DFC to obtain and communicate the location of customers and the vehicles while working to collect and negotiate terms of repayment on delinquent accounts.

Location: Tigard,OR or Medford, OR

Monday - Friday 8am - 5pm

Pay: $23-$25/hr

What You'll Do

• Review and update DFC repossession log with accuracy

• Assign repossession vehicles to 3rd party recovery agents in a timely manner

• Utilize high level skip-tracing practices to obtain customer and vehicle location information

• Consistently update 3rd party vendors with most recent location data for assigned collateral

• Navigate and update 3rd part repossession assignment systems

• Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner

• Meet or exceed established call volume and account action requirements

• Process recovery cost analysis & KBB for recovered vehicles

• Other duties as assigned

What You'll Bring

• Knowledge of Skip Tracing techniques is preferred

• Collections experience

• Strong attention to detail and accuracy

• Excellent verbal and written communication skills

• Proficient with Microsoft Office applications, including Excel, Word, and Windows-based systems

• Experience with outbound calls or collections is valuable

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays

• PTO: 80 hours front-loaded on day 1

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!