Enrollment Counselor - 20260436S
Villanova, PAFull-timeSeen 2w agoSeen in employer's feed 1w ago
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Job overview
The Enrollment Counselor serves as the primary contact for inquiries and applications to Villanova’s College of Professional Studies associate, bachelor’s, certificate, and select professional education programs. The role recruits prospective students, guides applicants through admission and enrollment, reviews files and recommends admission, and supports recruitment events and the transition of newly admitted students to academic programs and advising teams.
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Full job description
Villanova University Enrollment Counselor Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Default Section) Posting Number: 20260436S Position Title: Enrollment Counselor Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 576-Dean, Professional Studies Position Summary: The Enrollment Counselor is the primary point of contact for all inquiries and applications for all Associate, Bachelor's, credit-bearing certificates and select non-credit professional education courses and programs in CPS . General responsibilities include proactively recruiting new students for CPS programs by conducting outreach via phone, email, and text messaging, as well as responding to telephone, e-mail, live chat & texting inquiries, application monitoring, and conducting telephone/zoom follow-up and outreach recruitment activities. While providing top-notch customer service, this individual guides applicants through the process of admission and/or enrollment, the collection of all application materials, and reviews applicants' files, assesses qualifications for admission, and makes admission recommendations, with consultation from the Associate Director, Admissions and Senior Director, Admissions as needed. The Enrollment Counselor assists with developing and implementing strategies for recruiting and yielding diverse prospective students. S/he also assists with the application process for visiting students, as well as High School and Pre-College programming. Other responsibilities include: assisting in the planning and implementation of open houses, information sessions, student visits, and other recruitment activities; conducting preliminary transcript evaluations; representing the admissions and enrollment teams at various events; assisting with updating the Admissions section of the website; and performing other duties and special projects as assigned by the Associate Director, Admissions. The Enrollment Counselor also oversees the transition of newly admitted students to the academic programs and advising teams to ensure a seamless handoff for initial registration. Titles of Positions Supervised: None Duties and Responsibilities: Utilizes our Slate CRM to proactively recruit and select high-quality students into CPS degree and certificate programs to reach and/or exceed View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI287436106 / 13-2071.00 Credit Counselors
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