Assistant Manager, Operations Command Center

Description The Assistant Manager, Operations Command Center is responsible for the daily operations of TriMet's Operations Command Center (OCC), including dispatch of fixed-route bus operations and control of the MAX light rail system. The Assistant Manager is tasked to develop, coordinate, and implement operational plans and daily OCC activities for normal, degraded, and emergency service. They are responsible for performance management of Rail Controllers and Bus Dispatchers. The Assistant Manager manages a union workforce and resolves associated labor relations issues. They are accountable for ensuring that rules, procedures, and instructions are followed. Investigates safety and performance issues in order to identify and enact mitigations. This role requires being onsite five (5) days per week. Shift: Primarily graveyard; schedule subject to change based on operational needs, including nights, weekends, and holidays. Ensure a commitment to safety and regulatory compliance through effective leadership, training, role modeling and implementing practices that demonstrate safety is a fundamental value and a priority in all aspects of work. Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers' experiences and of TriMet's product and service offerings. Position Requirements A minimum of four (4) years total credited experience.* A minimum of a High School Diploma/GED is required. Three (3) years of operations experience in a transportation or transit industry are required. One (1) year of Bus Dispatch, Rail Control, or Command Center/Logistics experience is required. Or any equivalent combination of training or experience. *The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience". Type of Position / Grade / FLSA Grade 16, Exempt, Non-Union, Full-Time. Salary Range Minimum: $104,587.00 Maximum: $156,881.00 Salary offers will be determined by a candidate's education, training and relevant experience. A complete work history will be required for this purpose at the time of offer; any omitted work history will not be considered after hire. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet's salary administration process will ultimately determine the final salary offered.