Quality Manager II

Salary: $87000 - $119900/Yearly

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person interview.

This role oversees facility quality functions and manages a team of quality inspectors to ensure compliance with DISH's manufacturing standards. The position involves utilizing statistical sampling, advanced quality assurance engineering tools, and data analysis to validate hardware streams prior to customer distribution. Key focus areas include resolving unresolved issues, leading root cause investigations, optimizing workflow efficiency, and driving continuous process improvements across cross-functional teams.

What Success Looks Like (Objectives):

• Direct daily quality inspection workflows, establish work procedures, and optimize departmental operational efficiency

• Investigate root causes of complex operational issues, analyze error trends, and manage Corrective Action Requests (CARs) to resolve discrepancies

• Define quality processes in collaboration with manufacturing personnel while applying ANSI sampling procedures and attribute inspection tables

• Collect and analyze performance metrics to evaluate group performance against established key performance indicators (KPIs)

• Partner with supply chain teams to set supplier quality performance criteria, monitor vendor performance, and conduct supplier facility visits

• Leverage AI quality management tools and data analytics platforms to automate defect trend detection and enhance predictive quality control processes

Skills, Experience and Requirements

Core Skills and Competencies (What you'll bring):

• Expertise in Statistical Process Control (SPC), Design of Experiments (DOE), Six Sigma, DMAIC, and Lean Manufacturing principles

• Advanced proficiency in 8D root cause analysis and quality tools including 5 Whys, Fishbone diagrams, and FMEA

• Strong capability in managing Non-Conforming Material Management (NCMM), Material Review Board (MRB), and Corrective Action processes

• Deep working knowledge of IPC standards and ISO-9001:2015 quality management systems

• Demonstrated ability to apply mathematical concepts, statistical inference, and multi-variable analysis to solve operational quality problems

• AI literacy and application skills to streamline data analysis, technical documentation authoring, and quality reporting

Minimum Requirements:

• Minimum Education: Bachelor of Science (B.S.) in Engineering or a related technical discipline

• Minimum Experience: 7+ years of relevant quality engineering or quality management experience

• Required Technical Skills: Must have at least 7 years of experience with:

• Statistical Process Control (SPC), DOE, DMAIC, and Lean Manufacturing frameworks

• ISO-9001:2015 systems, IPC standards, and ANSI sampling procedures

• Root cause analysis methodologies including 8D, 5 Whys, Fishbone diagrams, and FMEA

Visa sponsorship not available for this position

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits (https://www.echostar.com/careers/life-at-echostar#benefits) .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement (https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf) , Pay Transparency (https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights (English (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf) /Spanish (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )