On Road Flex Position
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At a glance
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Job overview
The On Road Flex Position completes administrative tasks and audits during on-job supervision rides to support adherence to policies and procedures. The role uses technology to identify performance improvement and risk mitigation opportunities, communicates with customers about service concerns, and helps determine solutions aligned with business goals. It also monitors workgroup performance and shares business and customer needs with employees and management.
Skills & qualifications
Skills
Qualifications
Full job description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position completes general administrative tasks and required audits during on-job supervision rides to ensure adherence to policies and procedures. This role utilizes technology to identify opportunities for performance improvement and risk mitigation. The employee communicates with customers to respond to service concerns, build relationships, and determine solutions that meet business goals. This position performs other tasks as requested.
Responsibilities: Completes administrative tasks (i.e., performance reviews, accident reports, service failures, training) in a timely, accurate manner to facilitate the execution of the dispatch plan through the Service Providers. Uses the Balanced Scorecard and Quality Improvement Process to monitor workgroup performance against business goals. Communicates with customers to respond to service concerns, build relationships, and determine solutions that meet business goals. Uncovers business opportunities to forward information to the proper department (i.e., dispatch supervisor, center management, and business development) for follow up. Encourages service providers to identify and forward volume development opportunities to management. Communicates customers’ business needs to employees to provide an understanding of job responsibilities and how actions impact customers.
Qualifications: Ability to work flexible shift hours, up to 5 days a week Small Package Operations Knowledge - Preferred
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
How this job compares
Set against the 12,531 open Operations jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- Georgia median$88–135K/yr113 salary ranges
- Georgia median$19–20/hr66 hourly ranges
- Openings
- Olive Jobs lists 363 open Operations jobs in Georgia and 12,531 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Enterprise Mobility24 open
- RaceTrac21 open
- Amazon17 open
- Experience
- Operations postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 7 years (7,122 postings).
- Education
- 3,631 of the 12,531 open Operations jobs (29%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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