Vice President, Sales

Who We Are Heidi is building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart. We found a product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. We’ve grown annual recurring revenue from $1 million to $70 million in two years. To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund. If you want to join us in doing work worth shipping, jump in.

What You’ll Do This is the rare sales leadership role where the wind is already at your back. PLG is bringing signals every day. Marketing is generating air cover. Doctors love the product. Reporting into our GM, your job is to turn that momentum into a scalable North American enterprise sales business . You’re responsible for the ultimate number, the strategy, and operating discipline that make our next stage of growth repeatable.

• Own the United States sales strategy and revenue plan across specialties and institutional healthcare, translating company growth ambitions into clear targets and execution plans for each vertical.

• Lead a team of Sales Directors, each accountable for growing their vertical to $14M+ ARR. Recruit strong leaders, coach them to develop high-performing AE teams, and hold them accountable for results.

• Design the sales organization for scale: define coverage, territories, headcount, quotas, and capacity plans, partnering with finance and revenue operations on investment priorities and compensation.

• Stay close to the field. Serve as executive sponsor on strategic opportunities, coach leaders through complex deals, and engage directly with senior buyers when your involvement can change the outcome.

• Equip the organization to sell the full Heidi product vision — an AI Care Partner that transforms clinical operations — to CFOs, hospital administrators, and clinical leaders who may only know Heidi as a scribe.

• Build a repeatable motion that converts PLG adoption into enterprise contracts, partnering with marketing and product to prioritize accounts, activate clinical champions, and turn usage signals into qualified pipeline.

• Establish consistent sales processes, forecasting discipline, pipeline standards, and performance reviews across verticals, giving the business a clear view of revenue, risks, and resource needs.

• Partner with customer success and implementation teams to ensure commitments made during the sale translate into successful deployments, sustained adoption, and expansion opportunities.

• Bring customer and market insight into decisions on product priorities, positioning, pricing, and packaging, working closely with the GM, US and global GTM leadership.

• Report directly to the GM, US and take accountability for the performance, talent, and culture of the North America sales organization.

What We’re Looking For

• A commercially credible sales executive who has built and led through sales managers or directors — someone who develops strong leaders, creates accountability, and can still help close the room on a complex enterprise deal.

• 10+ years of sales experience, including at least 5 years in sales leadership and demonstrated success managing sales leaders across multiple teams or segments.

• A track record of scaling an enterprise sales organization to $100M+ ARR, with clear evidence of revenue delivery, sound hiring decisions, and repeatable team performance.

• Proven experience selling AI, clinical software, or workflow products to health systems and provider organizations, including mid-market buyers.

• The ability to turn product-led adoption into an enterprise sales strategy, connecting clinician enthusiasm with executive sponsorship, a compelling business case, and an organization-wide buying decision.

• Deep familiarity with regulated healthcare buying processes, including compliance, security review, procurement, contracting, and clinical stakeholder alignment.

• Strong command of sales planning and economics: you can assess capacity, pipeline coverage, conversion, sales cycles, and rep productivity, then make clear decisions about where to invest.

• Experience working across marketing, product, finance, revenue operations, and customer success to remove barriers to growth and build a coordinated customer journey.

• A bias for velocity paired with the discipline enterprise healthcare demands — you know when speed wins, when precision matters more, and how to help your leaders make that judgment.

• We care less about the logos on your resume and more about the revenue you’ve delivered, the leaders you’ve developed, the organizations you’ve built, and how you think under pressure.

The Way We Work

• Live Forever — We build for healthcare’s next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence — even when it’s uncomfortable.

• Practice Ownership — Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.

• Move Fast, Fix Faster — The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace — Heidi never goes down.

• Get Better — The best clinicians teach. So do we. We live in clinicians’ reality, bring warmth to the work, and choose clarity over cleverness.

Why You Will Flourish With Us 🚀

• In office with the rest of sales and CS to create a culture of winning

• Generous Healthcare, Dental, and Vision benefit options 90%+ paid for by Heidi

• 401k with 3% match

• $100/month Healthy Heidis budget

• $700/year learning & development budget

• Recharge Days after major pushes

• Significant equity in a rocketship

• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups