Medical Assistance Claims & Eligibility Specialist

Ready to put your claims processing experience to work supporting refugee health services? Join the team as a Refugee Medical Assistance Claims and Eligibility Specialist , helping ensure eligible clients and health care providers receive accurate, timely claims and eligibility support.

Why you should apply

• Location: Phoenix, AZ 85007 — on site

• Schedule: Monday–Friday, 8:00 AM–5:00 PM; 40 hours per week

• Employment type: 7-month contract; Contract assignment through June 30, 2027

• Pay rate: $22/hr

What’s a typical day?

You will process and adjudicate medical, dental, and vision claims and prior authorization requests for the Refugee Medical Assistance program. This includes accurately entering claim information from paper forms, reviewing supporting documentation, checking eligibility and third-party liability, and resolving claim issues in accordance with program policies and procedures.

You’ll also communicate with health care providers about claims, billing, documentation, and eligibility; request missing records and consent forms; identify duplicate or potentially inappropriate claims for review; and help process claim adjustments, recoupments, and voids. Additional work includes scanning and quality-checking records, maintaining confidential paper and electronic files, and preparing reports and payment documentation.

This role may be a good fit if you have

• Vocational school education or training.

• At least one year of experience in health coverage or health insurance processing.

• Experience adjudicating insurance claims.

• Familiarity with Arizona Medicare.

• Strong data-entry accuracy and attention to detail.

• The ability to handle confidential information in accordance with HIPAA requirements.

• Experience with medical claims in a health care setting, basic data analytics, WellSky, Google Workspace, and Microsoft Office is preferred.

What happens next?

Apply today to be considered for the Refugee Medical Assistance Claims and Eligibility Specialist opportunity.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.