
Workplace Operations Administrator
Ann Arbor, MIJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
The Sr. Workplace Operations Administrator provides coordination and administrative support to KLA’s Global Workplace Services organization. The role supports workplace services across assigned U.S. locations through documentation management, workplace systems administration, supplier coordination, financial processing, reporting, and project support. It is an individual contributor role working under GWS leadership and Facilities Managers, without personnel management, vendor contract ownership, operational decision-making, budget ownership, or direct facilities management.
Skills & qualifications
Skills
Full job description
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. Group/DivisionKLA's Global Workplace Services (GWS) team is passionate about advancing our business goals and company culture by building workplace environments that foster teamwork, innovation and productivity. GWS is responsible for site improvements to support business needs, promoting a secure work environment, regulation compliance, safety protocol implementation, emergency preparedness and risk mitigation. What You'll Do In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. The Sr. Workplace Operations Administrator provides coordination and administrative support to the Global Workplace Services organization. The role supports workplace operations through documentation management, workplace systems administration, supplier coordination, financial processing, reporting, and project support activities. Working under the direction of GWS Leadership and Facilities Managers, the position helps facilitate workplace services and operational processes across supported locations. While the position works closely with workplace operations, service providers, and business stakeholders, it is an Individual Contributor Role. This position provides administrative, coordination, reporting, and systems support to the Global Workplace Services organization. The role does not include responsibility for personnel management, vendor contract ownership, operational decision-making, budget ownership, or direct management of facilities operations. Essential Responsibilities: Workplace Operations Support Support the delivery of workplace services across assigned U.S. locations. Assist with workplace requests, employee moves, onboarding activities, office changes, and workplace readiness efforts. Facilitate communication between employees, business partners, landlords, service providers, and GWS leadership regarding workplace-related activities. Track service requests and maintain records of workplace activities. Coordinate follow-up activities and escalate unresolved issues to appropriate stakeholders. Maintain workplace documentation, service records, and operational files. Support a safe, efficient, and customer-focused workplace environment through timely communication and coordination. Supplier Coordination and Administrative Support Assist with coordination of Integrated Facilities Management (IFM) suppliers and workplace service providers. Track work orders, preventive maintenance activities, and service requests within workplace management systems. Prepare supplier performance reports, KPI summaries, and SLA tracking documentation for management review. Coordinate vendor scheduling and site access activities. Maintain supplier records, service matrices, and supporting documentation. Escalate service concerns or performance issues to Facilities Managers or GWS leadership as appropriate. Support documentation associated with supplier meetings, reviews, and operational discussions. Workplace Technology and Data Administration Maintain accurate workplace information within Integrated Workplace Management Systems (IWMS), CMMS platforms, and related workplace technologies. Support data quality efforts through routine record maintenance and validation activities. Assist with system testing, training coordination, user support, and documentation updates. Generate recurring dashboards, reports, and metrics using es
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