Human Resources Assistant (Benefits)

Summary

This position is in the Retirement and Employee Benefit Branch (REBB), Office of Human Resources (OHR), Office of the Director, National Institutes of Health (NIH). The REBB is responsible for the administration of employee benefit and entitlement programs, including retirement, health insurance, Federal employees' group life insurance, long term care insurance, and the Thrift Savings Plan (TSP).

Duties

The Retirement and Employee Benefit Branch (REBB) provides direct benefit and entitlement counseling to employees and their families and survivors, as appropriate. As a Human Resources Assistant (Benefits) with the REBB, you will: Manage all employee outreach and information services, such as health and financial fairs, open seasons, and new hire onboarding activities. Process benefits actions for NIH staff. Provide benefits support and assistance for employees, serving as a liaison with health carriers and payroll as necessary. Provide individual counseling to managers, employees, and family members on the legality, timeliness, appropriateness, requirements, Options, and potential problems of various benefit options. Research and explain interrelated employee-benefit related issues such as health benefits conversion, or continuing Qualifications

In order to qualify for a Human Resources Assistant (Benefits), GS-0203 position at the GS-06 level, you must have 1 year of specialized experience equivalent to at least the GS-05 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: applying HR rules, procedures, and operations to perform administrative work; reviewing benefits forms for accuracy; researching and identifying employee-benefit related issues and processing personnel actions through automated HR systems. In order to qualify for a Human Resources Assistant (Benefits), GS-0203 position at the GS-07 level, you must have 1 year of specialized experience equivalent to at least the GS-06 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: providing benefits support and assistance for employees; applying human resources rules, procedures, and operations concerning employee benefits to research benefit-related problems; arranging for and providing information for benefits programs; researching, identifying, and explaining interrelated employee benefit-related issues. In order to qualify for a Human Resources Assistant (Benefits), GS-0203 position at the GS-08 level, you must have 1 year of specialized experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: applying employee benefit practices, policies, laws and regulations in order to research and resolve employee benefits issues and problems; providing assistance on the full range of employee benefit programs; and responding verbally or electronically to inquiries from staff regarding statuses. Preview application questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/13094186

How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. The position(s) advertised in this announcement are covered by the agency's Reemployment Priority List (RPL). RPL candidates will be rated, placed into one of the quality categories below, and referred to the hiring office, once veterans' preference is applied. Qualified Well Qualified Best Qualified Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must be able to satisfactorily perform the duties of the position upon entry and substantively exceed the basic qualifications by scoring at least 80 points on the assessment(s) and meet all eligibility, physical, medical, suitability, and all other requirements. Other Information

This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration. Visit Help Applying for helpful information on the application process. Military Spouses selected from this announcement will remain in their current duty location (i.e., the official duty station of the military service member. At the supervisor's discretion, this position may offer work schedule flexibilities: telework compressed schedules, flexible schedules. Based on your appointment, a one or two-year trial/probationary period may be required. A decision regarding your continued employment with NIH will be made as you near the end of this period. A newly appointed or reappointed employee may receive service credit for prior work experience or active-duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations. If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Reasonable Accommodation Information. Veterans' Preference only applies to Schedule A (disability appointment), HHS Reemployment Priority List (RPL) Eligibles, HHS Priority Reemployment List (PRL) Eligibles, and Veterans Recruitment Appointments (if applicable).