Patient Service Representative – Family Medicine
Chesterfield, MOFull-time$17.5–23.88/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
BJC Medical Group is seeking a full-time Patient Service Representative for its Family Medicine practice in Chesterfield. The role combines medical secretary and front-desk work, serving as the initial point of contact and helping direct patient flow. The representative handles check-ins, scheduling, patient financial records, calls, insurance information, payments, charge entry, and coordination with the Central Billing Office.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
City/State: Chesterfield, Missouri
Categories: Support Services
Job Status: Full-Time
Req ID : 119626
Pay Range: $17.50 – $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
Additional Information About the Role
Come join our team as a full-time Patient Service Representative with BJC Medical Group in Family Medicine located in Chesterfield , this is a rare opportunity to join a great team!
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Outpatient - dual medical secretary & front desk
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Preferred Medical Office Experience
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40-Hours per week
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Day Shift
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Benefit Eligible
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NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Preferred Qualifications
Role Purpose
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities
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Handles telephone calls from patients and staff; forwards calls requiring triage.
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Performs receptionist duties with close attention to detail and professionalism.
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Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
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Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
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Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- 2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
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Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
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Disability insurance* paid for by BJC
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Annual 4% BJC Automatic Retirement Contribution
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401(k) plan with BJC match
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Tuition Assistance available on first day
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BJC Institute for Learning and Development
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Health Care and Dependent Care Flexible Spending Accounts
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Paid Time Off benefit combines vacation, sick days, holidays and personal time
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Adoption assistance
To learn more, go to our Benefits Summary (https://assets.jibecdn.com/prod/bjc/0.0.331/assets/2026%20Benefits%20Summary\_Final.pdf) .
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
How this job compares
Set against the 1,117 open Front Desk jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$17.5–23.88/hr
- US median$16–27/hr549 hourly ranges
This range's midpoint, $20.69/hr, is 4% below the US median midpoint ($21/hr) — in the middle half of Front Desk hourly ranges across the US.
- Openings
- Olive Jobs lists 20 open Front Desk jobs in Missouri and 1,117 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most across the US
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- Experience
- This posting asks for at least 2 years of experience; Front Desk postings that state a minimum ask for 1 year at the median (80 postings).
- Education
- This posting asks for a high school diploma; 108 of the 1,117 open Front Desk jobs (10%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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