Customer Success Team Agent II
Remote · USJobPosted 3 days agoStill listed 1 day ago
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At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
Coinbase is a remote-first company that brings employees together quarterly for in-person working sessions called “surges.” The posting asks candidates to demonstrate responsible use of generative AI tools and copilots in daily workflows, keep learning as tools evolve, and apply human-in-the-loop practices to produce business-ready outputs and improve efficiency, cost, and quality. Candidates may submit no more than three applications within a six-month period.
Skills & qualifications
Skills
Full job description
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
Requirements:
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Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
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Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
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Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
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Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
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Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
How this job compares
Set against the 4,247 open Customer Success jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- US median$110–175K/yr3,098 salary ranges
- US median$29–34/hr214 hourly ranges
- Openings
- Olive Jobs lists 4,247 open Customer Success jobs across the US. 16% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Oracle606 open
- Akamai Technologies, Inc.157 open
- UKG142 open
- Experience
- Customer Success postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (3,241 postings).
- Education
- 685 of the 4,247 open Customer Success jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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