2026 - 2027 SECURITY AND DOCUMENT ASSISTANT

POSITION SUMMARY The Security & Document Assistant provides administrative and operational support to the Office of Safety & Security, with a focus on background screening, fingerprinting, and employee identification badging services. This position assists with processing background checks, maintaining confidential records, coordinating fingerprinting and badging activities, and ensuring accurate documentation in accordance with district policies and applicable state and federal requirements. The Security & Document Assistant serves as a point of contact for employees, candidates, contractors, and volunteers while providing timely customer service and supporting efficient departmental operations. Note: Occasional evening and weekend work may be required.

MINIMUM QUALIFICATIONS Education:

• High school diploma or GED required

• Bachelor's degree preferred *Additional years of equivalent professional experience may be considered in lieu of the degree requirement Certifications/Licenses:

• Valid driver's license and reliable transportation or ability to attend off-site meetings as required

• Georgia Crime Information Center (GCIC) certification required within six months of employment

• Security Awareness certification required within 60 days of employment Experience:

• One year of experience in a fast-paced customer service or administrative environment required

• Experience with background screening, fingerprinting, records management, or security-related administrative processes preferred

• Experience in K–12 education or public sector preferred

COMPENSATION Salary Grade: 118 Salary Range: Salary Schedules - Atlanta Public Schools Work Year: Annual (252-Day)

ESSENTIAL DUTIES & RESPONSIBILITIES

• Initiates, processes, and monitors background screening activities for employees, candidates, contractors, and designated volunteers in accordance with district procedures and applicable requirements
• Assists with fingerprinting services, including operating biometric identification systems such as Automated Fingerprint Identification Systems (AFIS) and Live Scan equipment
• Processes and maintains criminal history records and background screening documentation in accordance with Georgia Bureau of Investigation (GBI), Federal Bureau of Investigation (FBI), and applicable confidentiality requirements
• Coordinates employee identification badging activities, including badge issuance, record updates, and resolution of routine badge access concerns
• Enters, updates, verifies, and maintains accurate information in fingerprint tracking, background screening, and identification badging systems
• Communicates with internal departments, candidates, employees, contractors, and volunteers regarding background screening requirements, processing status, and badging procedures
• Maintains organized electronic and physical records, ensuring appropriate access, confidentiality, document retention, and compliance with established records management procedures
• Processes and reconciles background screening payments and maintains supporting financial documentation in accordance with district procedures
• Provides administrative and customer service support, including responding to inquiries, coordinating appointments, preparing documentation, and participating in departmental meetings
• Required to have prompt, regular attendance in person and be available to work on-site during regular business hours and as needed
• Performs other duties as assigned by the appropriate administrator or their representative

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of administrative procedures, records management practices, and confidential information handling
• Knowledge of applicable policies, procedures, and regulations governing background screening and records retention
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word
• Ability to accurately enter, maintain, and retrieve information using electronic databases and recordkeeping systems
• Strong organizational skills with attention to detail, accuracy, and timely completion of assignments
• Excellent verbal, written, and interpersonal communication skills
• Strong customer service skills and ability to interact professionally with diverse stakeholders
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information
• Ability to manage multiple priorities, meet deadlines, and work effectively independently and collaboratively
• Ability to learn and operate fingerprinting, biometric identification, and electronic badging systems

PHYSICAL ABILITIES AND WORKING CONDITIONS

• Vision: Ability to read small print and view a computer screen for prolonged periods

• Hearing: Ability to tolerate exposure to noisy conditions

• Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer

• Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head

• Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 5 or more pounds on a frequent basis. Incumbent may be required to physically restrain parties involved in a conflict

• Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors

• Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a highschool proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress

• Additional Work Conditions & Physical Abilities: N/A