Lee Wrangler - PT Keyholder @Tanger Outlet Center

Who We Are: Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler, Lee and Helly Hansen. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. Job Posting: Key Responsibilities: Brand Experience/Customer Service - Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards. - Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest. - Assist customer in the fitting room. - Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase. - Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals. - Learn about new products and trends to better engage customers. - Consistently achieve personal sales targets and contribute to overall store performance. - Provides information and advice on product performance, features, and specifications. Visual, Operation, and Safety - Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked. - Assist in daily store operations, including opening and closing, freight processing, accurately process transactions, handle cash, and maintain point-of-sale integrity. - Follows company and store policies, procedures, and operational guidelines; communicates concerns to store leadership. - Assigns tasks to team members as directed to support operational needs. - React quickly to all customers and/or employee injuries and report them immediately to the Manager on Duty. - Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink. Leadership - Acts as Manager on Duty in the absence of the other members of the leadership team. - Regularly communicates any employee's concerns directly to the Store Manager. - Assists with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures. - Addresses customer concerns professionally and in accordance with company guidelines. Position Competencies: - Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities. - Customer Centric Innovation: Passion for the brand and knowledge of the customer and products. - Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas. - Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment. - Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate. - Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. * Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals. Job Requirements: Must be 18 years of age or older. Retail or customer-facing experience preferred but not required. Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business. This role requi