MANAGER, APPLICATIONS - ERP: $124k-$171k

MANAGER, APPLICATIONS - ERP - $124,000 -$171,000 ANNUALLY VulcanForms develops industrially scalable laser metal additive manufacturing technology for aerospace, defense, medical, and other critical industries. Through advanced additive manufacturing, precision machining, software, automation, and operations expertise, we deliver end-to-end production at scale. About the Role: Lead and support VulcanForms? Kinetic Cloud ERP environment while serving as a hands-on functional Business Analyst in a fast-paced startup setting. This hybrid role requires expertise in application management, business process improvement, and stakeholder engagement. You will align business needs with system capabilities, optimize Kinetic Cloud solutions, and manage and mentor a Technical Business Analyst to ensure strong collaboration between functional and technical workstreams. Key Responsibilities: - Serve as the end-to-end owner of the Kinetic Cloud ERP platform, ensuring system stability, performance, and reliability - Manage day-to-day application operations, including user access, configurations, and workflows - Partner with IT and external vendors to resolve application issues - Lead issue resolution, root cause analysis, and continuous improvement efforts - Ensure data integrity, security, and compliance across the application landscape - Maintain system documentation, standards, and support processes - Align the application roadmap with business goals in partnership with business leadership - Drive automation and process optimization through system capabilities - Act as a lead functional Business Analyst, translating business needs into application solutions - Lead process mapping, gap analysis, and continuous improvement activities using Kinetic functionality - Document Kinetic functional and technical specifications, business process maps, and test scripts - Support UAT planning and execution to ensure system changes align with business processes - Manage and mentor a Technical Business Analyst, providing guidance on technical design and execution - Align functional and technical workstreams to ensure cohesive delivery - Serve as the primary liaison between business stakeholders and external vendors, including Epicor - Manage vendor relationships, support tickets, and service performance Qualifications: - Bachelor?s degree in business, Information Systems, or a related field, or equivalent experience - 5+ years of experience with ERP systems, preferably Epicor/Kinetic Cloud - Understanding of ERP integrations, data structures, and reporting tools - Experience managing applications and tools used by finance, supply chain, and manufacturing teams - Strong experience as a functional Business Analyst in a dynamic or startup environment - Proven ability to translate business requirements into functional solutions - Experience managing or mentoring team members - Excellent communication, facilitation, and stakeholder management skills Compensation: - Annual base salary: $124,000 to $171,000 *Actual compensation depends on skills, qualifications, and experience. Benefits include medical, dental, vision, and life insurance; generous paid time off; equity; and a 401(k) plan with company match. Location / Team: Information Technology - Devens, MA