Health System Specialist/Facility Planner

Summary

The position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the Greater Los Angeles Healthcare System GLAHS) VA Medical Center (VAMC) in the Office of Strategic, Facility and Master Planning. GLAHS is a Joint Commission accredited, complexity level 1a facility serving Veterans throughout Kern, Los Angeles, San Luis Obispo, Santa Barbara, and Ventura counties.

Duties

Duties include but are not limited: Serves as a Facility Planner for the Greater Los Angeles Healthcare System (GLAHS) by providing a full range of support functions assisting in the formulation and development of organizational facility plans and is involved in the analysis of demography of the Los Angeles market area. Provides support to administrative programs including planning, projects, and overall management. In this capacity, the incumbent provides full and complete support to the Chief Strategy and Planning Officer and Associate Director, Ambulatory Care Services in the planning, coordination, analysis and execution of administrative policies and programs and serves as an advisor on matters related to the internal and external operations of the GLAHS. Develops and monitors business programs, plans, procedures, and methodologies analyzing business initiatives and processes. Has overall project responsibility for conducting facility-wide studies or projects to meet organizational objectives and customer needs, enhancing teamwork, and improving the organization's overall performance. Works with facility leadership to assure their input to business related projects. Analyzes and evaluates the effectiveness of programs or operations in meeting established goals. The incumbent serves as the Facility Planner for GLAHS. In this capacity, the incumbent is responsible for directing all planning activities within the facility and assisting in developing the annual strategic/operational plan, which outlines local goals, initiatives, and departmental activities. The incumbent ensures the GLAHS plan is aligned with the Veterans Integrated Service Network (VISN) 22 Strategic Plan and Veterans Health Administration (VHA) goals, objectives, and performance measures. The plan also meets the requirements of accrediting bodies such as The Joint Commission and other accreditation entities. In this regard, the incumbent works closely with the Service Lines and Departments in the facility to obtain and consolidate planning information. The incumbent works collaboratively with the VISN 22 Capital Asset Manager to provide support for construction project applications in the Enhanced Health Care Planning Model (EHCPM) and Strategic Capital Investment Plan (SCIP) databases. The incumbent performs special studies and develops reports, proposals, business plans, position and issue papers which represent the facility's position concerning a variety of managerial and technical issues including planning initiatives, development of new programs and sites of care. Adapts the principles, practices, processes, and techniques common to any situation to the specialized requirements of the Chief Strategy and Planning Officer and Associate Director, Ambulatory Care Services. Requires considerable knowledge of general healthcare systems, programs, and practices, and of how these healthcare principles and practices relate to the unique characteristics and needs of the PVAHCS. The incumbent serves on variety of GLAHS committees and boards as appointed by the Director in varying capacities to include Co-chairperson, member, facilitator, or as a representative of the Executive Leadership Team. The incumbent provides informed advice and feedback to the Executive Leadership Team. The incumbent may be called upon to serve on VISN committee's and boards in the same manner as above Work Schedule: Monday-Friday from 8:00am-4:30pm Position Description Title/PD#: Health System Specialist/Facility Planner/PD15030A Physical Requirements: The work is primarily sedentary and may include some need for occasional travel. The incumbent will be subjected to stressful situations due to short timeframes for completion of assignments and potential and actual conflicts. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Requirements

You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc. is required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Upon completion of your probationary period (OR INSERT "trial period"), your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (OR INSERT "2-year trial period") during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. This position has an Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. To qualify for the GS-0671 occupational series, applicants MUST possess the following: Education: Undergraduate and/or Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems. Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Grade Determination. In addition to the Individual Occupational Requirement above, the following criteria must be met when determining the grade of candidates. GS-11 GS-11 grade level: One year of specialized experience (equivalent to the GS-09 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: evaluating data, applying statistical methods, and identifying trends to support the development of strategic initiatives that improve access, efficiency, and quality of care in a healthcare setting. Reviewing program performance, anticipating future resource needs, and supporting leadership in making informed decisions. Strong communication skills both verbal and written. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. Or, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or an LL.M. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a master's or equivalent graduate education may be used to qualify applicants for the GS-11 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. GS-12 GS-12 grade level: One year of specialized experience (equivalent to the GS-11 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: evaluating data, applying statistical methods, and identifying trends to support the development of strategic initiatives that improve access, efficiency, and quality of care in a healthcare setting. Reviewing program performance, anticipating future resource needs, and supporting leadership in making informed decisions. Strong communication skills both verbal and written. Provides recommendations with community and service in healthcare settings, presenting recommendations, and coordination with facility leadership and service lines in healthcare settings. Contributing to developing strategic plans by assessing organizational needs, aligning priorities, and assisting in the creation of actionable planning documents in a health care setting. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. There is no educational substitution for the GS-12 level. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.