Human Services Program Specialist

Salary $60,538.00 - $92,010.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-61160-48815 Department Department of Human Services Division HS Div Pvdr Enrlmt Opening Date 10/23/2026 Closing Date 11/5/2026 11:59 PM Eastern Job Code 48815 Position Number 00030868 Union SEIU Local 668 Bargaining Unit F4 Pay Group ST07 Bureau / Division Code 00211225 Bureau / Division Division of Provider Enrollment Worksite Address 303-309 Walnut Street Worksite Address 9th Floor City Harrisburg, Pennsylvania Zip Code 17101 Contact Name Skylar Ocain Contact Phone 717.772.6512 Contact Email [email protected] THE POSITION Step into a role that drives real impact as a Human Services Program Specialist with the Department of Human Services. This position places you at the heart of important work that supports providers and strengthens services across the state. You will solve problems, guide improvements, and help maintain high program standards. It is an exciting opportunity to grow your skills while making a meaningful difference. DESCRIPTION OF WORK This position focuses on supporting the provider enrollment process by reviewing regulations, assisting staff, and ensuring program accuracy and compliance. As a Human Services Program Specialist, you will perform the following duties: 1. Regulation Review: Analyze Medical Assistance Program requirements to support compliance in provider enrollment 2. Written Responses: Research and prepare written replies to questions and issues raised by providers, legislators, and other stakeholders 3. Interdepartmental Support: Contribute to workgroups that develop procedures and initiatives related to new regulations 4. Staff Training: Provide updates, instruction, and clarification to staff on policy and system changes 5. System Development: Assist with improvements and updates to the provider enrollment system and webpage information 6. Quality Monitoring: Conduct reviews to ensure accuracy and data integrity in enrollment processing Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: 1. Full-time employment 2. Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. 3. Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. 4. **Salary:**In some cases, the starting salary may be non-negotiable. 5. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs. Other Requirements: 1. You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 2. You must be able to perform essential job functions. Legal Requirements: 1. This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 3. Your ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.