HTC Global Services Inc logo

Infrastructure Solutions Architect 5

HTC Global Services Inc

Lansing, MI · HybridJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Lansing, MIHybrid
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

ServiceNow Certified Systems ArchitectBachelor's degree

Job overview

The ServiceNow Platform Solutions Architect will shape enterprise ServiceNow solutions supporting platform strategy, foundational services, and enterprise IT capabilities. The role focuses on platform governance, technical solution design, integrations, performance optimization, and long-term platform direction. The architect will support CMDB and foundational services while partnering with developers, administrators, project teams, and stakeholders to deliver scalable, secure, and operationally effective IT solutions.

Skills & qualifications

RequiredNice to have

Skills

ServiceNow Platform ExperienceEnterprise Solution ArchitectureServiceNow ITSMServiceNow ITOMServiceNow ITAMCMDBCSDMIntegrationsAPIsWorkflow AutomationCommunicationLeadershipProblem SolvingServiceNow Certified Technical ArchitectServiceNow Certified Application DeveloperCMDB ImplementationITSM ImplementationITOM ImplementationITAM ImplementationITIL Foundations

Qualifications

Bachelor's in Information Technology, Computer Science, or Related Field5+ Years ServiceNow Platform Experience5+ Years Architecting Enterprise ServiceNow SolutionsServiceNow Certified Systems Architect

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match
Tuition Assistance

Full job description

Job Title: ServiceNow Platform Solutions Architect Position Overview

Architect and shape enterprise ServiceNow solutions supporting platform strategy, foundational services, and enterprise IT capabilities. This role offers the opportunity to influence ServiceNow platform governance, technical solution design, integrations, performance optimization, and long-term platform direction.

The ServiceNow Platform Solutions Architect will support ServiceNow CMDB and foundational services while partnering with developers, system administrators, project teams, and stakeholders to deliver scalable, secure, and operationally effective IT solutions.

What You'll Do / Key Responsibilities

  • Architect ServiceNow platform solutions aligned with strategic goals.

  • Lead technical solution design, platform governance, and best practices.

  • Design and support integrations with enterprise applications and services.

  • Provide technical support to developers, system administrators, and project teams.

  • Support platform upgrades, performance optimization, and roadmap planning.

  • Ensure solutions meet security, compliance, and operational requirements.

  • Collaborate with stakeholders to translate business needs into technical solutions.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field.

  • 5+ years of ServiceNow platform experience.

  • 5+ years of experience architecting and implementing enterprise ServiceNow solutions.

  • Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.

  • ServiceNow Certified Systems Architect (CSA) certification.

  • Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications

  • ServiceNow Certified Technical Architect (CTA) or equivalent certifications.

  • ServiceNow Certified Application Developer (CAD) certification.

  • ServiceNow Implementation Specialist certifications in CMDB, ITSM, ITOM, or ITAM.

  • ITIL Foundations V3 or higher certification.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#ServiceNow #ServiceNowArchitect #ServiceNowSolutionsArchitect #ServiceNowPlatform #ServiceNowITSM #ServiceNowITOM #ServiceNowITAM #CMDB #CSDM #EnterpriseArchitecture #ServiceNowCSA #ServiceNowCTA #ServiceNowCAD #ITIL #WorkflowAutomation #ServiceNowIntegration #ITArchitecture #PlatformGovernance #EnterpriseServiceManagement #LI-Hybrid

How this job compares

Set against the 8,559 open Solutions Architect jobs on Olive Jobs, counted November 4, 2026.

Pay
  • This postingNot listed
  • Michigan median$139–252K/yr134 salary ranges
  • US median$45–90/hr122 hourly ranges
Openings
Olive Jobs lists 149 open Solutions Architect jobs in Michigan and 8,559 across the US. 9% of them nationwide are listed as remote or flexible.
Hiring the most in Michigan
Experience
This posting asks for at least 5 years of experience; Solutions Architect postings that state a minimum ask for 7 years at the median (7,580 postings).
Education
This posting asks for a bachelor's degree; 3,147 of the 8,559 open Solutions Architect jobs (37%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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