Workforce Systems Support Specialist
Health New Zealand | Capital, Coast and Hutt Valley
Lakes District, New ZealandFull-time / TemporaryPosted 1 day agoStill listed 1 day ago
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Job overview
Health New Zealand is seeking a Workforce System Support Specialist for its Payroll Stabilisation Project in the Lakes District. The role supports managers and employees during the migration from PSe to Leader payroll, helping users with Mahi ē Taea, timecards, and workforce management processes. The specialist will also assist with payrun checking, identify support needs, contribute to system improvements, and work with project, payroll, and rostering teams.
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Full job description
Workforce System Support SpecialistLakes District | Full-time | Fixed-TermHealth New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide essential hospital, specialist, and community health services across 80+ locations, from large urban centres to rural towns and remote communities.Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.About the RoleWe are seeking a Workforce System Support Specialist to join the Payroll Stabilisation Project and play a key role in supporting the migration from PSe to Leader payroll across the Lakes District.This role is focused on providing frontline support to managers and employees using Mahi ē Taea, ensuring users are confident in the correct use of timecards and workforce management processes. You will respond to system queries, identify areas requiring additional support, contribute to system improvements, and provide valuable feedback to project and payroll teams throughout the stabilisation programme.You will also assist with fortnightly payrun checking, help improve customer experience, and work closely with project, payroll, and rostering teams to ensure the successful adoption and ongoing use of workforce systemsAbout the Team/Service/LocationThis role sits within the Payroll Stabilisation Project and reports to the Project Manager - Payroll Stabilisation. You will work closely with the Payroll Stabilisation Project and Training Team, Rostering & Automation teams, Payroll, Reporting and AskHR teams, and the wider People & Culture function.About YouYou are a customer-focused systems specialist who enjoys helping people navigate workforce systems and improving the way technology supports business processes.You will bring:A relevant qualification and/or at least 3 years' experience in workforce systems, payroll, rostering, or a related fieldExperience with award interpretation systems and workforce management processesStrong Microsoft Office skills and a good level of technical expertiseExcellent communication and relationship-building skills, with a focus on customer support and service deliveryA commitment to continuous improvement and delivering positive outcomes for users Experience with UKG Workforce Pro, UKG Dimensions, Kronos Workforce Central, or similar rostering systems, along with knowledge of the Holidays Act 2003, would be advantageous.Working for Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to ApplyTo apply please clickapply now. All applications must be submitted through our online careers portal by Tuesday 24th November 2026 .If you have any questions about the role, please contact: Cherushka Pillay @ [email protected]
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