CASE MANAGER - BILINGUAL (CSBG Westchester)

Title: Case Manager- Bilingual Reports to: Deputy Director Yonkers Community Action Program, Inc. (YCAP) is seeking a dedicated and compassionate Bilingual Case Manager (English/Spanish) to join our Community Services team. This position plays a critical role in helping low-income individuals and families achieve economic stability and self-sufficiency by connecting them with emergency assistance, supportive services, and community resources. If you are passionate about serving the community, advocating for underserved populations, and making a meaningful difference in people's lives, we encourage you to apply. Position Summary The Bilingual Case Manager is responsible for providing comprehensive case management, assessment, advocacy, referral, and supportive services to eligible individuals and families through the Community Services Block Grant (CSBG) Program. The position assists residents facing economic hardships by helping them access resources such as: Rental Assistance Utility Assistance Food Pantry Services Clothing Vouchers Furniture Assistance Emergency Financial Assistance Housing Stabilization Services Community Resource Referrals The Case Manager works closely with participants to identify barriers, develop self-sufficiency goals, and connect households to resources that improve long-term stability and quality of life. Bilingual Requirement Fluency in both English and Spanish is REQUIRED. Candidates must be able to effectively read, write, speak, and communicate in both languages. Responsibilities include conducting assessments, providing case management services, translating program information, and assisting Spanish-speaking participants throughout the intake and service delivery process. Responsibilities Case Management & Client Services Conduct intake interviews and eligibility screenings. Complete participant assessments and service plans. Provide ongoing case management and support services. Emergency Assistance Programs Coordinate and administer services including: Rental Assistance Utility Assistance Food Pantry Services Clothing Assistance Furniture Assistance Emergency Financial Assistance Assist participants in securing resources needed to maintain housing stability and address immediate needs. Resource Coordination & Referrals Connect participants to community resources including: Employment Services Education and Training Programs Childcare Assistance Healthcare Services Mental Health Services Transportation Assistance Housing Programs Develop and maintain collaborative relationships with community partners and service providers. Community Outreach Participate in community events, resource fairs, and outreach activities. Conduct outreach in both English-speaking and Spanish-speaking communities. Promote awareness of agency services and available resources. Represent YCAP professionally within the community. Documentation & Compliance Track participant outcomes and program performance measures. Ensure compliance with CSBG and agency policies. Assist with audits, monitoring, and reporting requirements. Qualifications Education Bachelor's Degree in Social Work, Human Services, Sociology, Psychology, Public Administration, Community Development, or a related field preferred. Associate Degree with substantial related experience may be considered. Experience Minimum of two (2) years of experience in case management, social services, housing programs, community services, or human services preferred. Experience serving low-income individuals and families strongly preferred. Community Action Agency or CSBG experience is a plus. Knowledge, Skills & Abilities Fluency in English and Spanish (written and verbal) required. Strong interviewing and assessment skills. Valid New York State Driver's License required. Reliable transportation preferred. SEE full description on INDEED