
Deposit Services Clerk I
Springfield, MOFull-time$15/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
Under general supervision and established policies, the Deposit Services Clerk I performs clerical duties for demand deposit and savings accounts. The role processes deposits, overdrafts, stop payments, and return items; reconciles accounts and prepares reports. It also handles customer and bank personnel inquiries and assists with resolving account problems. High school equivalency and strong interpersonal and computer skills are mandatory; prior banking or collections experience is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Full Time
Admin Sup Operations
MO - Springfield - 332 S Glenstone Ave, Springfield, MO, US
Requisition ID: 6136
Salary Range: $15.00 To $15.00 Hourly
Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today!
General Description
Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts. These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and preparing reports. Routinely works with internal and external customers, answering questions and assisting with the resolution of problems.
Essential Duties and Responsibilities
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Responsible for handling telephone inquiries from customers and other bank personnel. (15% -E)
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Responsible for processing overdrafts, return items, deposits, and stop-payment orders. This entails applying appropriate charges and notifying the applicable department(s) and customer(s). (25% - E)
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Responsible for reviewing daily overdraft reports, creating files, and updating all applicable records. (25% -E)
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May be responsible for handling all aspects of charged off accounts. This includes either verbal and/or written communication with the customers in order to get the account in good standing. (20% - E)
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Prepares a variety of debit and credit tickets to process payments, corrections and/or adjustments. (5% - E)
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Assists with the reconciliation of various general ledger and other operating accounts. (5% -E)
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All other special projects, reports and duties as assigned. (5% - M)
Required Knowledge and Skills
Must possess the knowledge and skills necessary to effectively perform the essential functions of this position. Must possess excellent interpersonal skills and be able to work professionally with all internal and external customers. Excellent personal computer skills (especially word processing and spreadsheets) and a high school equivalency are mandatory. Prior banking and/or collections experience preferred.
At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc…), please contact Human Resources at 417-895-4509.
Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.
Monday - Friday: 8:00 AM - 5:00 PM. Rotating Saturday: 8:00 AM - 12:00 PM.
Total Hours: 40
6136
How this job compares
Set against the 33,012 open Customer Service jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$15/hr
- Missouri median$18–25/hr273 hourly ranges
- US median$18–23/hr16,436 hourly ranges
This rate, $15/hr, is 29% below the Missouri median midpoint ($21/hr) — in the lowest quarter of Customer Service hourly ranges in Missouri.
- Openings
- Olive Jobs lists 648 open Customer Service jobs in Missouri and 33,012 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Missouri
- Walmart65 open
- Hy-Vee Food Stores44 open
- Home Depot40 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,584 postings).
- Education
- This posting asks for a high school diploma; 11,187 of the 33,012 open Customer Service jobs (34%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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