Property Tax System Support Technical Analyst

Job Summary Reporting to the System Support Assistant Director, the Property Tax System Support Technical Analyst provides critical technical and operational support to the Property Tax Division within the Harris County Tax Assessor-Collector's Office. This role ensures accurate billing, data integrity, and system reliability by performing data analysis, system testing, and data file processing. This position is key in maintaining the accuracy and functionality of the ACT property tax system and related workflows.

Essential Duties:• Data Processing: Import monthly property tax data from Harris, Fort Bend, and Montgomery CADs into the ACT system. Load and verify updates from law firms and internal files (e.g., payment plans, write-offs, escheatment's).

• Statement Management: Prepare and mail property tax statements, including current, prior year, and delinquent notices. Coordinate statement production and mailing with external vendors. Manage annual mortgage company notifications and process returned mail to maintain accurate records.
• Data Analysis & System Support: Analyze and resolve property tax data discrepancies using SQL and database tools. Perform system testing and validation before code migrations. Provide ACT system support (password resets, work order tracking).
• Reporting & Compliance: Generate and distribute delinquent data files for law firms and public requests. Assist with billing inquiries and appraisal district value discrepancies.
• Perform other related duties as assigned.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email [email protected]

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Education:

• Bachelor’s or associate degree in information technology, computer science, management information systems, or five years of experience, or any combination of education and experience that clearly demonstrates the ability and skills to perform the core work duties of the position.

Experience:

• Minimum of five (5) years of work experience in a professional office environment, with experience in Systems Analysis, Business Analysis, or Production Support. Knowledge, Skills, and Abilities:

• Proficient in SQL, TOAD, Oracle, Monarch, and FileZilla, and other data query tools, system navigation, and file management.

• Ability to interpret and process complex data files from appraisal districts and third-party vendors.

• Ability to maintain high accuracy in data processing, reporting, and documentation.

• Excellent organizational and time management skills to manage cyclical billing cycles and ad-hoc requests.

• Familiarity with regression testing methodologies and quality assurance practices.

• High attention to detail, particularly with large data sets and mailing operations.

• Ability to work independently while coordinating with cross-functional teams.

• Strong written and verbal communication skills to respond to internal and external stakeholders.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and related applications for data analysis, documentation, and communication.

• Proven ability to prioritize tasks, manage workflows, and meet deadlines in a fast-paced, high-volume setting.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Education & Experience:• General experience with SQL, TOAD, Oracle, and different file transfer programs is preferred.

• Basic knowledge of Property Tax Appraisal and Collection process is preferred.

Work Environment:

• Work is performed primarily in an office setting, subject to frequent interruptions, with extensive work at a computer workstation.
• This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs.
• A frequent volume of work and deadlines impose strain on a routine basis.
• The position may occasionally require extended hours during peak tax periods or special projects.
• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

Physical Demands:

• Sedentary role with light physical effort required; however, it may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 30 lbs. or similar activities (e.g., filing, delivering, sorting).

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.