Associate Director for Capacity Building

Summary

The Cybersecurity and Infrastructure Security Agency (CISA) is hiring an Associate Director for Capacity Building to lead the delivery of CISA's cybersecurity services, tools, and training to secure federal, local, and critical infrastructure partners.

Duties

As CISA's Associate Director for Capacity Building in the Cybersecurity Division (CSD) you will lead the delivery of CISA's cybersecurity services, tools, and training programs to Federal agencies, State, Local, Tribal, and Territorial governments, and critical infrastructure partners, ensuring effective identification, isolation, and resolution of a myriad of Information Technology (IT) security issues. As a Senior Cybersecurity Executive in the DHS Cybersecurity Service, you will lead and oversee multifaceted aspects of CSD's mission, programs, and personnel. Oversee the management of the Continuous Diagnostics and Mitigation (CDM) Program, a premier cyber program with an average annual budget of $300m+ that offers cyber tools, dashboards, and integration services across the Federal enterprise. Own the portfolio as a suite of products, with clear product strategies, roadmaps, value propositions, lifecycle plans, and accountable product owners. Manage the Cybersecurity Shared Services Office, improving current service delivery, developing new service opportunities, and ensuring excellent customer experience. Set the office's vision, operating model, service portfolio, governance, and multi-year strategy in alignment with mission and funding priorities. Champion product management, human-centered design, Agile delivery, DevSecOps, and responsible Super Intelligence (SI) integration by leveraging customer discovery, market research, adoption metrics, and feedback loops to prioritize investments, improve service experiences, and accelerate delivery of secure, reliable capabilities. Ensure shared services are secure by design, resilient, compliant, and integrated effectively into enterprise technology workflows. Establish meaningful performance measures, including customer satisfaction, adoption, reliability, time to value, unit cost, risk reduction, and service outcomes. Serve as a program spokesperson for public and private events, including roundtables and other speaking engagements to the DHS Acquisition Review Board, Congressional entities, the CDM Customer Advisory Forum, official briefings, amongst others. Recruit, develop, and retain a high-performing multidisciplinary organization spanning product management, customer experience, engineering, operations, architecture, and service delivery. Create a culture of ownership, transparency, experimentation, agility, and continuous learning where teams are empowered to solve complex problems and deliver exceptional outcomes. Qualifications

DHS Cybersecurity Service employees start at career levels and salaries matching their experience and expertise. This position is in the Executive Track, Senior Cybersecurity Executive career level and calls for the following qualifications: Generally 15+ years of cybersecurity experience; typically no less than 10 years 5+ years in executive leadership. Proven ability to lead expansive, high-impact cybersecurity programs at enterprise-scale. Seasoned executive ready to oversee national cybersecurity initiatives and multi-level organizations, reporting directly to presidential appointees. NOTE: Your resume must explicitly outline your cybersecurity experience. DHS Cybersecurity Service employees start at career levels and salaries matching their experience and expertise. To learn more about DHS Cybersecurity Service career tracks and levels, visit our application portal.

Education

Degrees are not required for jobs in the DHS Cybersecurity Service, but DHS is interested in your level of education and the topics you studied. As you submit initial application information, you will be asked questions about your education. How You Will Be Evaluated

All applicants for the DHS Cybersecurity Service participate in a multi-phase assessment process tailored to their career track. Individuals applying to the Executive Track will undergo a structured interview, as detailed below. DHS will guide you through each step of the process via email. Please monitor your inbox regularly to ensure you receive all communications. The Structured Interview This is a one-hour, in-person panel interview with Component leadership. The discussion will focus on: Your Career: A review of your professional background and experience in cybersecurity. Technical Expertise: An exploration of your deepest skills in specific cybersecurity specializations, which the DHS Cybersecurity Service refers to as "technical capabilities." You can learn more about these capabilities here. Leadership Scenarios: You may be asked to respond to work-related scenarios to assess your ability to lead technical talent and manage cybersecurity-focused organizations. Other Information

Salary: The typical starting salary range for Senior Cybersecurity Executive is $190,000 - $239,500. In some geographic areas, average starting salaries will be higher because of a local cybersecurity labor market supplement (e.g., metro Washington, D.C. +10%). Actual salaries of individual employees may be higher or lower than provided figures. For an overview of the salaries available in the DHS Cybersecurity Service, visit Resources. Benefits: DHS Cybersecurity Service employees receive a range of federal employment benefits designed to support their professional and personal lives. To learn more about benefits, visit our application portal. More information about the specific benefits available to you will be provided as you progress through the application process. Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for a security clearance as a condition of placement in this position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.