
IT CRM Systems Specialist
Alvin, TXFull-time$63K/yrSeen todaySeen in employer's feed today
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Job overview
The IT CRM Systems Specialist serves as the primary administrator and technical lead for Alvin College’s customer relationship management system. The role supports CRM administration and configuration, business systems analysis, enterprise application support, requirements gathering, workflow and process improvements, end-user training, and collaboration with cross-functional teams and non-technical stakeholders. A combination of related education and experience may be considered in lieu of the stated degree.
Skills & qualifications
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Qualifications
Full job description
For complete details and salary information, please visit our website at CRM Systems Specialist. Minimum Salary $63,493.34 Salary offer commensurate with education and related experience. This is a Full-Time opportunity that serves as the primary administrator and technical lead of the Colleges Customer Relationship Management (CRM) system. REQUIRED QUALIFICATIONS - Bachelors degree in Business Administration, Information Technology, Computer Information Systems, Higher Education Administration, or a related field. - A combination of related education and experience may be considered in lieu of the degree. - Minimum of two (2) years of experience administering, configuring, or supporting a CRM platform, or working in business systems analysis, enterprise application support, or a closely related role - Experience gathering business requirements and translating them into system configurations, workflows, or process improvements - Experience developing and delivering end-user training, instructional documentation, or technology support resources - Experience working with cross-functional teams and non-technical stakeholders to deliver technology-based solutions Alvin College is an equal opportunity institution and does not discriminate against anyone based on race, color, national origin, religion, age, disability, sex, or any other basis prohibited by law. This position requires a criminal history and/or motor vehicle records check.
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