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IT CRM Systems Specialist

ALVIN COLLEGE

Alvin, TXFull-time$63K/yrSeen todaySeen in employer's feed today

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At a glance

Compensation
$63K/yr
Location
Alvin, TX
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The IT CRM Systems Specialist serves as the primary administrator and technical lead for Alvin College’s customer relationship management system. The role supports CRM administration and configuration, business systems analysis, enterprise application support, requirements gathering, workflow and process improvements, end-user training, and collaboration with cross-functional teams and non-technical stakeholders. A combination of related education and experience may be considered in lieu of the stated degree.

Skills & qualifications

RequiredNice to have

Skills

CRM AdministrationCRM ConfigurationCRM SupportBusiness Systems AnalysisEnterprise Application SupportRequirements GatheringWorkflow ConfigurationProcess ImprovementEnd-User TrainingInstructional DocumentationTechnology SupportCross-Functional CollaborationStakeholder Collaboration

Qualifications

Bachelor's in Business Administration, Information Technology, Computer Information Systems, or Higher Education Administration or Related Field or Equivalent Education and Experience2+ Years CRM or Related ExperienceCriminal History or Motor Vehicle Records Check

Full job description

For complete details and salary information, please visit our website at CRM Systems Specialist. Minimum Salary $63,493.34 Salary offer commensurate with education and related experience. This is a Full-Time opportunity that serves as the primary administrator and technical lead of the Colleges Customer Relationship Management (CRM) system. REQUIRED QUALIFICATIONS - Bachelors degree in Business Administration, Information Technology, Computer Information Systems, Higher Education Administration, or a related field. - A combination of related education and experience may be considered in lieu of the degree. - Minimum of two (2) years of experience administering, configuring, or supporting a CRM platform, or working in business systems analysis, enterprise application support, or a closely related role - Experience gathering business requirements and translating them into system configurations, workflows, or process improvements - Experience developing and delivering end-user training, instructional documentation, or technology support resources - Experience working with cross-functional teams and non-technical stakeholders to deliver technology-based solutions Alvin College is an equal opportunity institution and does not discriminate against anyone based on race, color, national origin, religion, age, disability, sex, or any other basis prohibited by law. This position requires a criminal history and/or motor vehicle records check.

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