Patient Services Coordinator IV - Cancer Thoracic Clinic
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Job overview
Novant Health Cancer Institute seeks a Patient Services Coordinator IV for its Cancer Thoracic Clinic. The coordinator supports patient access and care coordination by processing referrals for at least half of the workload and/or supporting practice operations through EPIC support, Dimensions super-user functions, and miscellaneous work queues. The role also handles outgoing referral authorizations and patient check-in and check-out.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What We Offer
Novant Health Cancer Institute is seeking a Patient Services Coordinator IV to join our dedicated team of healthcare professionals committed to delivering remarkable patient experiences.
In this role, you will play a key part in supporting patient access and care coordination by processing referrals for at least 50% of your workload and/or serving as a resource for practice operations through functions such as EPIC support, Dimensions super-user responsibilities, and management of miscellaneous work queues.
Will handle authorizations for outgoing referral also check in and out
Why Join Novant Health?
Benefits begin on day one of employment.
Competitive benefits package
Career growth and advancement opportunities
Clinical and non-clinical career pathways
Tuition reimbursement
Approved employer for the Public Service Loan Forgiveness (PSLF) Program
What You'll Do
Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues .
What We're Looking For
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Education: High School Diploma or GED, required.
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Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
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Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
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Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
200562
How this job compares
Set against the 1,136 open Healthcare Administration jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This postingNot listed
- US median$86–120K/yr255 salary ranges
- North Carolina median$21–30/hr23 hourly ranges
- Openings
- Olive Jobs lists 35 open Healthcare Administration jobs in North Carolina and 1,136 across the US. 6% of them nationwide are listed as remote or flexible.
- Hiring the most in North Carolina
- Advocate Health12 open
- UNC Health Care5 open
- AdventHealth4 open
- Experience
- This posting asks for at least 3 years of experience; Healthcare Administration postings that state a minimum ask for 2 years at the median (769 postings).
- Education
- This posting asks for a high school diploma; 597 of the 1,136 open Healthcare Administration jobs (53%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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