
Project Manager- Solon, OH- St. Louis, MO- Herndon, VA
Solon, OHJob$98–122K/yrSeen todaySeen in employer's feed today
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Job overview
The Project Manager coordinates customer implementations of Aclara professional services, including automated metering infrastructure products and related software, hardware, and communication networks. The role manages multiple client-facing deployments, coordinates internal teams and external providers, and oversees project plans, budgets, timelines, requirements, risks, and scope changes. It also works with clients and internal product, engineering, sales, and account teams to deliver solutions and improve service launches.
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Full job description
Job Overview To coordinate multiple Professional Services customer project implementations of Aclara's innovative enterprise Automated Metering Infrastructure (AMI) products and services, and work collaboratively with a team of customers, project managers, systems engineers, product managers, business analysts, developers and other Aclara resources. Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $97,600 - $122,200 annually and offers a competitive benefits package. #LI-KR1 A Day In The Life * Manage the delivery of Adara's products and services including, smart meters, sensorsand controls, communication networks, software solutions, and implementation services.* Successfully manage multiple/simultaneous client-facing system deployments andcustomer installation project implementations by continually motivating clients/team members, ensuring project timelines are met, and issues are addressed.* Coordinate delivery of Adara internal tasks across multiple departments including ordering, product management, field resources, training and software configuration.* Quickly ramp-up on new hardware and software releases and product functionality toensure successful implementation of these features for clients.* Contribute to special internal projects as needed to improve service launches by definingsuccess metrics and project goals, improving internal processes/methodologies, andincreasing retention/satisfaction of existing and new client base.* Interact with clients to understand their business needs, communicate project status anddevelop relationships to ensure satisfaction while minimizing project risk.* Thoroughly understand delivery contracts and provide representation internally and to thecustomer.* Apply best practice project management techniques and individual technical and orbusiness knowledge to ensure that the work product and project deliverables are of the highest quality to satisfy client expectations.* Gather client business requirements and review with Product Management and Engineering to help develop and implement solutions that will meet client's overallbusiness objectives.* Work with the Sales and Account Management team to generate incremental revenuethrough professional services.* Develop and manage project plans, tasks, budget, deliverables, dependencies andresource requirements to ensure on time delivery.* Track, assess and communicate client and project goals, plans, issues, key milestones, timelines, action items, metrics and budgets, prior, during and subsequent to implementation.* Identify and manage implementation and project scope changes.* Develop and maintain a productive working relationship with prime contractors and thirdparty service providers associated with the project. What will help you thrive in this role? Bachelor's degree in Engineering, Computer Science or Business will be considered In lieu of a degree, at least ten (10) years of experience will be considered, specifically in major account project management Four (4) or more years of directly relevant experience as a Project Manager responsible for the implementation of complex engineering solutions, including software or hardware, or communication network applications 3+ years' experience managing the delivery of multi-function technical services 3+ years' experience managing project resources 3+ years' experience in a customer-facing role providing project management and support Demonstrated experience with client facing activities: sales calls, business development, requirements gathering, project planning, risk assessment and mitigation, and progress meetings Demonstrated track record of developing senior level client relationships Experience implementing data-intensive software systems in an enterprise environme
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