DIR, PATIENT SVCS SYSTEMS -MISSION HOSPITAL

Morrison Healthcare

• We are hiring immediately for a Director, Patient Services Systemposition.

• Location : Note: online applications accepted only .

Make a difference in the lives of people, your community, and yourself . At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Job Summary:

Responsible to direct the functions of Patient Food Services for the system. These functions include, but are not limited to, management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems Director Operations and Director, Nutrition Systems, assures compliance with all patient related regulatory agencies in each facility in the system. Ensures patient satisfaction and good public relations are achieved through the safe and efficient use of resources.

Key Responsibilities:

• Coordinates and implements system’s patient service programs based upon system’s medical direction, patient population, and contract

• Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors

• Oversees the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy

• Monitors competency, productivity and documentation accuracy of patient services managers and teams utilizing necessary tools and resources

• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay

• Ensures patient services staff assists in achieving stated patient satisfaction goals

• Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation

• Performs other tasks that may be assigned

Preferred Qualifications:

• Bachelor’s degree in Nutrition, Hospitality Management or related field or equivalent

• Minimum of five (5) years’ work experience with at least two (2) years in healthcare, including one (1) year in a managerial position

• Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred

• ServSafe® Certified

• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

• Supervisory, leadership, management and coaching skills

• Communication skills both written and verbal

• Ability to communicate on various levels to include management, client, customer and associate levels

• Financial, budgetary, accounting and computational skills

• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_MorrisonHealthcare.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.