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Patient Services Representative - CCP Express Care Washington

Part-time

UPMC

Washington, PAPart-timeSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Washington, PA
Schedule
Part-time
Work Authorization
Not specified

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Job overview

UPMC Children’s Community Pediatrics is hiring a limited part-time Patient Services Representative to support its Washington offices. The role supports patients through check-in, scheduling, healthcare navigation, registration, financial guidance, and administrative tasks. Weekend and evening availability is required. Registration and EPIC experience, computer and office-equipment experience, typing proficiency, two years of relevant experience, medical terminology, and health-records-system experience are preferred.

Skills & qualifications

RequiredNice to have

Skills

Patient Check-InAppointment SchedulingHealthcare NavigationPatient RegistrationFinancial AdvocacyInsurance VerificationHIPAA CompliancePhone SupportComputer ApplicationsOffice EquipmentTypingMedical TerminologyMedipacEpicHealth Records Systems

Qualifications

High School Completion or EquivalentAct 31Act 33Act 34Act 73Two Years Medical, Billing, Fiscal, or Customer Service Experience

Full job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Washington.

Weekend and evening availability required to support the hours of operation.

Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Registration and EPIC experience preferred.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

  • Scheduling: Arrange follow-up appointments and connect patients to services.

  • Support: Help patients navigate the healthcare system and provide clear instructions.

  • Technology: Register patients in Biometrics and promote MyUPMC portal.

  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

  • Admin Tasks: Handle phone calls, scan records, and perform office duties.

  • Completion of high school or equivalent.

  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.

  • Knowledge of medical terminology preferred.

  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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