
Operations Manager (US External Affairs)
Washington DC, DCJob$97–181K/yrSeen 1w agoSeen in employer's feed 1 day ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Operations Manager (US External Affairs) provides strategic operational partnership, project management, and process optimization for Genentech’s US External Affairs function. The role supports mid-term strategies, complex operational initiatives, and critical business processes to improve efficiency and mitigate compliance risk. Based in the Washington, D.C. or South San Francisco office, the individual contributor partners across teams to advance business priorities and Public Affairs & Access results.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The Position
Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Access Solutions and Patient Support; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees.
The Strategy and Business Operations team is accountable for maximizing the impact of PAA through strategic operations partnership focused on delivering business priorities and outcomes.
The Opportunity
The Operations Manager (US External Affairs) is an individual contributor role responsible for providing strategic operational partnership, project management, and process optimization for the US External Affairs function. Sitting within the Strategy and Business Operations team, this key partner helps execute the function's mid-term strategies, handles complex operational initiatives, and manages critical business processes to drive efficiency and compliance risk mitigation.
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Provides strategic thought partnership and business planning to internal teams to drive business impact and implement operational strategies.
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Manages, evaluates, and enhances key business processes, systems, and tools to drive improvements, efficiencies, and compliance risk mitigation.
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Proactively partners across the organization to equip and empower stakeholders to deliver on our Operating Principles.
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Leverages an internal network to identify synergies, catalyze cross-functional action, and deliver cross-functional Public Affairs and Access (PAA) results.
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Acts as a self-starter with the ability to manage up, guide leadership/stakeholders to achieve objectives, and prioritize work efficiently.
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Contributes to a team culture of innovation, enterprise-level thinking, and collaboration, sharing best practices across the operations community.
Who you are
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You have a Bachelor’s degree.
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You have 4 or more years of relevant experience, specifically in operations, management consulting, or strategy and operations.
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Expert-level project management skills and a proven track record of leading change management initiatives (including policy development and training planning).
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Strong analytical skills with experience tracking and reporting out metrics and analytical insights.
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Highly proficient in Google applications (gCal, gDoc, gSlides, etc.) with excellent long-term strategic thinking balanced with near-term execution skills.
Preferred
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Project Management Certification (PMI, PMP, etc.) is highly desirable.
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Familiarity with governmental affairs, patient advocacy, or healthcare policy.
Location
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This position is based in our South San Francisco, CA or Washington D.C. Genentech Office
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Relocation benefits are not available for this posting
The expected salary range for this position based on the primary location of Washington, DC is $97,200 - $180,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this link (https://roche.ehr.com/default.ashx?CLASSNAME=splash) .
#LI-CA1
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (https://docs.google.com/forms/d/e/1FAIpQLSdZWlsbfQOvFVIQgHE\_iDzWUTlhZvj6FytIzjS7xq6IGh1H5g/viewform) .
How this job compares
Set against the 8,334 open Operations Manager jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$97–181K/yr
- Washington, D.C. median$100–145K/yr47 salary ranges
- US median$84–119K/yr4,816 salary ranges
This range's midpoint, $139K, is 5% above the Washington, D.C. median midpoint ($133K) — in the middle half of Operations Manager salary ranges in Washington, D.C..
- Openings
- Olive Jobs lists 59 open Operations Manager jobs in Washington, D.C. and 8,334 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Washington, D.C.
- Oracle4 open
- ARAMARK3 open
- Blank Street3 open
- Experience
- This posting asks for at least 4 years of experience; Operations Manager postings that state a minimum ask for 4 years at the median (6,288 postings).
- Education
- This posting asks for a bachelor's degree; 1,714 of the 8,334 open Operations Manager jobs (21%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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