Communication Specialist

Summary

In this position you will serve as the Communications Specialist, responsible to apply knowledge and experience in all pre-award and post-award procurement functions in order to coordinate Division communication and marketing efforts.

Duties

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Deliver and support internal and external communications and public outreach, coordinating and managing the implementation of all communications elements using both internal and external resources.
• Express facts and ideas both in writing and orally in a clear, concise, and organized manner that meets established standards for format and style and is appropriate for the intended audience.
• Ensure that announcements, invitations to bid, requests for information, requests for proposals, and related contractual documents in the administration of contracts are distributed and posted.
• Prepare personnel to speak effectively on program matters with the public, industry, and other interested groups.
• Oversee the communication of the necessary memoranda, dockets, and purchase plans, and ensures clearance with appropriate officials.
• Coordinate with the Food and Drug Administration, Food Safety and Inspection Service, Food and Nutrition Service, and other Federal, State, and local government agencies to resolve complaints.
• Coordinates with the AMS FOIA Office and Subject Matter experts to respond to Freedom of Information Act requests.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. FOR THE GS-09 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-07 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Prepares clear, concise, accurate, and professionally written correspondence in response to inquiries from internal and external stakeholders. Responds to written and oral requests for information and guidance from the public, industry, and other interested groups. Prepares marketing and communications materials in support of program activities, including newsletters, talking points, and website content. OR: Master's or equivalent graduate degree in Communications, Public Administration, Business Administration, or related field. OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related. Equivalent combinations of education and experience are qualifying for this grade level. FOR THE GS-11 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-09 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Prepares written correspondence, marketing materials, and oral presentations in response to inquiries from internal and external stakeholders. Responds to written and oral requests for information and guidance from a wide range of audiences, including responding to inquiries on matters that are sensitive, confidential, and require input from senior agency officials. Implements communication plans to support programmatic goals. OR: Ph.D. or equivalent doctoral degree in Communications, Public Administration, Business Administration, or related field. OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. Equivalent combinations of education and experience are qualifying for this grade level. FOR THE GS-12 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-11 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Prepares, reviews, edits, and approves effective responses to inquiries from the public, industry, and other interested groups, including written correspondence and oral presentations. Develops and implements communication plans to support programmatic goals, which include talking points, website content, and social media. Responds to Freedom of Information Act requests and inquiries from the Office of Inspector General and the Government Accountability Office, in collaboration and consultation with program staff and leadership. Note: There is no education substitution for this grade level. TRANSCRIPTS are required if: You are qualifying for the position based on education. You are qualifying for this position based on a combination of experience and education. This education must have been successfully completed and obtained from an accredited school, college, or university. COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-09/11 GRADE LEVELS: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for that grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education qualification requirement. How You Will Be Evaluated

You will be evaluated based on your qualifications for this position as evidenced by your experience, education, training, responses to the application questionnaire and the responses to all assessments required for this position demonstrated in your application package to determine the degree to which you possess the knowledge, skills, abilities, and competencies listed below: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service. Cheating on the online assessment may also result in your removal from consideration. Additional Information - USA Hire Online Assessment All applicants are required to complete the online USA Hire assessment to be considered for the position for this vacancy. Applicants will not be given the opportunity to complete the online USA Hire assessment outside of the assigned assessment window for this vacancy. The assessment window closes 48 hours after the posted closing date and time of the announcement. To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/13074465 Other Information

Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, eligible. To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP applicants must receive a rating of at least 85 out of a possible 100 to receive selection priority. Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA). For more information on applying under special hiring authorities such as the Veteran's Recruitment Act (VRA), 30 percent disabled veterans, Schedule A Disabled, etc., explore the different Hiring Paths on the USAJOBS website. Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period. Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Refer to PUBLIC LAW 114-47-AUG. 7, 2015. First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected. Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee. Locality pay will vary based upon the selectee's duty location. A final salary determination will be made upon selection. If you are selected, you will be placed under a career development plan and may be non-competitively promoted. Promotion is not guaranteed. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.