Director 1, Healthcare Technology Management

Sodexo is seeking a dynamic, experienced Director of Healthcare Technology Management (HTM) to lead Quality and Compliance for our Cone Health account and oversee system-wide Field Services across the Cone Health network.

This leadership role is based at Moses H. Cone Memorial Hospital in Greensboro, North Carolina, and offers an opportunity to make a meaningful impact on patient safety, regulatory readiness, and operational performance.

About the job

Take on a vital role in maintaining and advancing cutting-edge medical technology that directly supports patient care and clinical excellence. You will leverage your technical expertise and problem-solving skills to ensure equipment reliability, regulatory compliance, and cybersecurity readiness while collaborating closely with clinical teams and mentoring colleagues.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $100130 per year - $129580 per year

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

Make a direct impact on healthcare technology services that support patient safety, clinical operations, and quality of care across a major healthcare system. Help define and expand system-wide Field Services as Cone Health continues to develop.

Work closely with Sodexo and Cone Health leaders, clinicians, and technical professionals who share a commitment to reliable service and patient-centered care. Influence team culture, and strengthen leadership capabilities.

• Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff to ensure high performance, retention, and support career growth to build a skilled workforce.

• Lead capital planning, project management, and technology assessments to support operational efficiency and innovation.

• Serve as the primary liaison with clients, fostering strong partnerships and ensuring satisfaction through proactive communication and service excellence.

• Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals.

• Oversee vendor selection, contract negotiations, and performance management to optimize supply chain and service delivery.

• Drive organic sales growth by identifying new opportunities, strengthening client relationships, and expanding service offerings.

What you’ll bring

Significant experience in healthcare technology management, biomedical equipment services, clinical engineering, or a related healthcare technical services environment.

A diverse HTM background with the ability to understand multiple service lines, technical disciplines, equipment management practices, and operational environments.

• Strong knowledge and practical understanding of regulatory compliance standards including CIHQ, DNV, and TJC.

• Skilled in applying solution-oriented approaches and critical thinking to effectively resolve complex issues and conflicts.

• Demonstrated success in delivering exceptional service while building and maintaining strong, long-term partnerships with customers, staff, and vendors.

• Proven business acumen and financial management expertise, with confidence in making sound budgetary and operational decisions.

• Extensive experience leading high-performing teams, with a focus on mentoring and developing both new and existing talent.

• Professional presence and ability to engage confidently with executive leadership as well as oversight of all clinical staff for program management and regulatory compliance and Project Management/Capital Planning.

Requirements

• Education Requirement: Bachelor’s Degree or equivalent experience

• Management Experience: 5 years

• Related Experience: 5 years in maintenance and repair of clinical devices

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab)