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Office Operations Assistant Pediatrics

Ascension Health

Pensacola, FLFull-time$16.48–22.29/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$16.48–22.29/hr
Location
Pensacola, FL
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Office Operations Assistant supports the Pediatrics clinic at Ascension Sacred Heart Medical Clinic in Pensacola. The role handles patient check-in and check-out, appointment management, medical record release requests, insurance and authorization details, charges and payments, and administrative support for the clinical team. The schedule is full-time on the day shift. A high school diploma equivalency or one year of applicable cumulative job-specific experience is required.

Skills & qualifications

RequiredNice to have

Skills

Patient Check-InAppointment SchedulingMedical Record ReleasesInsurance VerificationPre-AuthorizationsCharge EntryPayment ProcessingReport ReconciliationAdministrative Support

Qualifications

High School Diploma or One Year Applicable ExperienceOne Year Medical Clinic ExperienceOne Year Medical Insurance ExperienceOne Year Pre-Authorization ExperienceOne Year Authorization Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance
Parental Leave

Full job description

Your future role at a glance

  • Location: Pensacola, FL

  • Facility: Ascension Sacred Heart Medical Clinic

  • Specialty: Pediatrics

  • Schedule: Day Shift | Full-Time

How you’ll make an impact in this role

  • Warmly greet and check-in and check-out all patients and visitors, handling necessary documentation and ensuring a positive first impression.

  • Expertly manage patient appointments, including scheduling, confirmation, and processing requests for medical record releases.

  • Carefully manage and verify patient demographic and Medical Insurance details, including obtaining all required Pre-Authorizations and Authorizations to ensure continuity of care.

  • Accurately enter and review daily charges for patient services and manage co-payments, deposits, and daily report reconciliations to maintain financial integrity.

  • Provide essential administrative support to your colleagues, helping to keep our office running smoothly and efficiently so the clinical team can focus on care.

What minimum requirements you’ll need

Licensure / Certification / Registration:

  • Required Credential(s):

  • None Required.

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:

  • At least one year of experience in a Medical Clinic or Medical Group setting.

  • One or more years of experience with Medical Insurance, Pre-Authorizations, and Authorizations.

Benefits that help you thrive

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

  • Time to recharge: pro-rated paid time off (PTO) and holidays

  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

  • Family support: parental leave, adoption assistance and family benefits

  • Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 16.48

Max Salary 22.29

How this job compares

Set against the 1,167 open Patient Services jobs on Olive Jobs, counted November 8, 2026.

Pay
  • This posting$16.48–22.29/hr
  • Florida median$19–24/hr21 hourly ranges
  • US median$20–27/hr641 hourly ranges

This range's midpoint, $19.38/hr, is 6% below the Florida median midpoint ($21/hr) — in the lowest quarter of Patient Services hourly ranges in Florida.

Openings
Olive Jobs lists 68 open Patient Services jobs in Florida and 1,167 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in Florida
Experience
This posting asks for at least 1 year of experience; Patient Services postings that state a minimum ask for 1 year at the median (673 postings).
Education
41 of the 1,167 open Patient Services jobs (4%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 8, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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