Digital Communications Specialist #50

Summary

The Senate Sergeant at Arms is seeking a Digital Communications Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Duties

Plans, writes, edits, publishes, and manages clear, concise, grammatically correct, and accessible content for the Office of the Sergeant at Arms (SAA) and the Senate community, ensuring information is accurate, timely, and compliant with SAA standards. Serves as a primary content management resource for SAA digital platforms, including SharePoint, intranet sites, and other communication channels. Recommends and maintains content governance standards, publishing workflows, and content organization practices. Manages content structure and metadata to improve usability, searchability, and overall user experience. Designs, recommends, and implements digital communication and content strategies, evaluating and incorporating stakeholder and audience feedback to improve content effectiveness, accessibility, navigation, searchability, and overall user experience. Collaborates with SAA divisions and stakeholders to gather, organize, and publish information; provides guidance on digital publishing standards, accessibility requirements, content organization, and effective use of communication platforms. Uses analytics and data to assess content effectiveness, identify trends, and recommend improvements. Supports other Office of Communication staff as needed. Other duties, as assigned. Qualifications

Other Duties/ Responsibilities Stays current on the organization's developments to ensure communications are relevant and impactful. Required Work Experience High School Diploma/GED: Five (5) to seven (7) years of relevant work experience. Bachelor’s degree: Three (3) to five (5) years of relevant work experience. Required Special Skills/ Knowledge Excellent writing and editing skills. Ability to analyze complex information and communicate it clearly to non-technical audiences. Knowledge of professional communication principles and practices, web content management principles, information architecture, content governance, and digital publishing workflows. Ability to conduct research and prepare clear, concise communications materials. Experience managing content within SharePoint, content management systems (CMS), or similar digital publishing platforms. Knowledge of user-centered content design principles and web writing best practices. Attention to detail and accuracy in preparing communications. Ability to collaborate effectively with team members and stakeholders across the organization. Strong time management skills, with the ability to handle multiple tasks and deadlines. As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Desired Qualifications Bachelor’s degree or higher in communications, marketing, public affairs, information science, journalism, or a related field. Senate or other Congressional experience. Demonstrated success managing or improving digital content across a large, complex website, intranet, or enterprise digital environment, particularly one serving government or other large institutional audiences. Significant involvement in a large-scale content inventory, audit, migration, consolidation, or website redesign project. Experience developing or implementing organization-wide content governance standards, editorial processes, publishing workflows, or content lifecycle practices. Experience applying web analytics, search data, user research, or other audience insights to identify needs and improve digital content and user experience, particularly for government or public-sector audiences. Proven ability to advise senior leaders and work across departments or business units to build consensus and implement digital content strategies or improvements in a complex organization. Working Conditions To meet the needs of the U.S. Senate, the individuals in this position may be required to be on call or report onsite on a rotational basis within 24 hours. This position directly supports essential services of the U.S. Senate. As such, this position requires the employee to be available and prepared to work during government lapses in appropriations, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted. Work is primarily sedentary and performed at a computer. Occasional late nights and weekends. No exceptional physical demands.

Education

High School Diploma/GED. How You Will Be Evaluated

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted. Other Information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email [email protected] with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.