Family Practice Clinical Supervisor

Job Summary: The Family Practice Clinical Supervisor provides day-to-day assistance and coordination of the Center's Family Practice medical assistants, working under the direction of the Chief Operating Officer (COO). This position coordinates clinical staff scheduling and coverage, facilitates clinical staff meetings and new staff training including competency assessments, and monitors clinical workflows to support consistent, high-quality operations. The Family Practice Clinical Supervisor works closely with the Clinical Manager to assist with clinical operations and ensure clinical workflows are properly followed. Essential Duties and Responsibilities: - Provides day-to-day assistance and coordination of Family Practice (FP) medical assistants. {=html} - Works closely with the Clinical Manager and assists with clinic operations. {=html} - Works closely with the Clinical Manager in coordinating scheduling and coverage arrangements of FP medical assistants. {=html} - Monitors and trains FP medical assistants to ensure consistent practice of clinical workflows that support quality care, value-based care initiatives, and risk mitigation. {=html} - Facilitates, monitors, and audits test and referral tracking processes among FP clinical staff. {=html} - Monitors and audits point-of-care testing to ensure staff are following proper procedures. {=html} - Works closely with the Billing Department to monitor clinical staff workflows and ensure appropriate documentation and billing practices. {=html} - Promotes teamwork among the clinical staff across all Center locations. {=html} - Facilitates clinical staff meetings in coordination with the Clinical Manager. {=html} - Coordinates trainings for new medical assistants and facilitates initial/annual competency assessments. {=html} - Assists in other roles and performs additional duties as needed to support the daily operations of the Center. {=html} - Assists with emergency preparedness activities. {=html} - Promptly responds to voice messages and lectronic messages throughout the day. {=html} - Ensures that policies and procedures of the Center are followed. {=html} - Attends meetings and participates on committees as directed. {=html} - Participates in community outreach events and community-health focused clinics, as needed. {=html} - Recognizes and reacts appropriately to an urgent or emergent situation and responds immediately to calls for assistance. {=html} - Other duties as assigned by leadership. Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required - Associate's in Nursing, Healthcare Administration, or a related field, or equivalent clinical experience. {=html} - Two years of clinical or clinical operations experience, including staff coordination and supervisory experience. {=html} - Clinical experience in an outpatient primary care office. Preferred - Experience in an FQHC or Community Health Center. {=html} - Active clinical licensure or certification (e.g., LPN, MA). Position Specific Expectations: - Strong organizational and coordination skills, with the ability to manage multiple competing priorities. {=html} - Strong interpersonal and communication skills, with the ability to work effectively with providers, clinical staff, and leadership. Ability to identify workflow