Quality and Risk Management Lead

Job Summary: The Quality and Risk Management Lead focuses on continuous process improvement initiatives related to quality of care, risk management, and regulatory compliance. He/she works under the executive leadership of the Chief Operating Officer (COO) and in coordination with the Compliance and Process Improvement (CPI) Committee. Essential Duties and Responsibilities: Quality - Supports the Center's quality of care and risk management efforts, in coordination with the COO and clinical leadership, by facilitating continuous process improvement initiatives using various performance improvement methodologies. {=html} - Extracts, analyzes, and monitors data from the EHR, healthcare data analytics and population health management software, registries, patient surveys, and other systems. {=html} - Generates and validates data-driven dashboards and reports for leadership, various committees, and clinical teams. {=html} - Monitors Unified Data Systems clinical measures and other required Federally Qualified Health Center measures using various software platforms. {=html} - Works closely with clinical support staff, providers, and other staff to provide education and training on quality improvement, risk management, patient safety, documentation, and regulatory changes. Risk Management - Identifies, investigates, and mitigates clinical and operational risks by reviewing incident reports, patient complaints, adverse events, and safety concerns; identifying trends; and coordination of corrective actions to reduce recurrence. {=html} - Maintains compliance and patient-safety programs by monitoring adherence to HRSA, FTCA, regulatory, and organizational risk-management requirements; conducting audits and supporting policies, staff education, and quality-improvement activities related to risk reduction. {=html} - Facilitates peer review and other required patient chart review. {=html} - Supports compliance with the Federally Qualified Health Center program, state and federal law, contractual agreements, and designating agencies. General - Ensures that policies and procedures of the Center are followed. {=html} - Attends required meetings and participates on committees as directed. {=html} - Recognizes and reacts appropriately to an urgent or emergent situation. {=html} - Performs other duties as assigned. Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: - Bachelor's degree in Nursing, Healthcare Administration, Public Health, Quality Management, or a related field. {=html} - Two years of healthcare quality, risk management, compliance, clinical leadership or related experience. Preferred - Experience in a Federally Qualified Health Center or Community Health Center. Position Specific Expectations: - Strong knowledge of healthcare quality improvement and risk management principles. {=html} - Strong analytical skills with the ability to interpret quality data and identify trends. {=html} - Excellent written and verbal communication skills. {=html} - Ability to maintain positive working relationships with providers, staff, and leadership. {=html} - Ability to maintain the confidentiality of records, documents, or discussions related to Center and departmental functions. Proficiency with electronic health records and reporting sy