
Leader
NEW WORLD RESTAURANT GROUP INC
EAU CLAIRE, WIJobSeen todaySeen in employer's feed today
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Job overview
The Shift Leader directs coffeehouse operations during a shift in partnership with the General Manager or Assistant General Manager. The role ensures the team understands brand standards, products, cleanliness, and guest connections, while keeping shifts on track and supporting team development. Responsibilities also include maintaining quality and safety standards, managing product and cash-handling tasks, and preparing smooth handoffs between shifts.
Skills & qualifications
Skills
Full job description
JOB REQUIREMENTS: At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the 'Bou Crew! Position Overview: The Shift Leader is responsible for the overall leadership and direction of the coffeehouse in partnership with the General Manager or the Assistant General Manager. The Shift Leader makes sure the team has a clear understanding of brand standards, expectations, products, cleanliness, new directives, and Guest connections during the shift. Core Responsibilities Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence Leads shifts with an unwavering commitment to Make Fun Happen - keeping the team engaged, the energy up, and the shift on track Optimizes product sales while effectively managing waste and maintaining an inviting, well- executed coffeehouse environment. Knows the day's deployment and the roles tied to it, communicating clearly on the floor to keep the shift moving Reads the needs of the team, anticipates the shift's competing priorities, and delegates objectives and tasks accordingly Takes ownership of the current shift and sets up a smooth hand-off for the shift that follows Ensures the team executes standard operating procedures and upholds Caribou's standards for quality, cash handling, and store safety and security Coaches and trains the team in the moment - on role responsibilities, product knowledge, promotions, and recipe prep, including adjustments for a guest's request Performs administrative tasks timely with integrity and follow-through, including bank deposits, inventory, and product orders Actively develops Team Members, providing coaching and feedback in the moment Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love Owns the decision-making that comes with being Manager on Duty, staying resilient and calm under pressure Leads with humility, curiosity, and heart - building an inclusive culture on every shift and taking full ownership of their own growth and the impact they have on others Trains new team members on role responsibilities, product knowledge, and promotional items Arrives on time for every scheduled shift, prepared and ready to contribute to the team's success. Skills and Qualifications Required: At least 6... For full info follow application link. Caribou Coffee and Einstein Noah Restaurant Group, Inc. is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities and does not discriminate based on gender, identity or sexual orientation. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FE0054FA82844D77
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