
Food & Beverage Manager
NEW YORK, NYJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Food & Beverage Manager assists the Director of Food and Beverage with managing hotel outlets, including planning, staffing, training, scheduling, and coordinating operations. The role oversees service quality, labor and inventory costs, guest satisfaction, and employee performance, and communicates with hotel departments about reservations, events, and operational needs.
Skills & qualifications
Skills
Benefits
Full job description
Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and moreThis position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner.Essential Functions and Responsibilities * Maintains outlet staffing levels so as to provide for optimal performance * Represents the Director of Food and Beverage in his/her absence * Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures * Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control * Personally supervises outlet activities to ensure quality production/delivery of product/service * Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience * Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines * Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes * Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected * Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards * Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy * Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same * Coaches, counsels, retrains employees as needed to ensure superior levels of performance * Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel * Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities * Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and ex
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