
Franchise Coordinator
COLLEGE POINT, NYJob$65K/yrSeen 2w agoSeen in employer's feed 4 days ago
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Job overview
SSA Quality Inc. dba Pacific Lawn Sprinklers seeks a Franchise Coordinator to develop and deliver training for corporate and franchised irrigation and landscape lighting operations. The role coaches franchise owners and staff, assesses performance and training needs, supports compliance with company procedures, and participates in evaluating prospective franchise owners. It also prepares training materials and reports and may involve travel based on business needs.
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Full job description
EMPLOYER: SSA Quality Inc. dba Pacific Lawn Sprinklers LOCATION: 22-42 129th Street College Point, NY 11356POSITION TITLE: Franchise CoordinatorPOSITION DUTIES: 1). Develop, coordinate, and support training and development programs for new and existing corporate and franchised irrigation and landscape lighting operations. 2). Provide daily coaching, instruction, and performance guidance to franchise owners and operational staff on approved business processes, technology systems, and service standards to ensure company success. 3). Assess franchisee performance data to identify skill gaps, training needs, and improvement opportunities, and recommend targeted training solutions. 4). Ensure franchisees complete mandatory training programs and understand operational requirements outlined in the Franchise Disclosure Document (FDD) and Operations Manual that align with company protocols. 5). Deliver structured training on the companys irrigation, drainage, and landscape lighting services, including installation standards, service procedures, and customer service practices. 6). Conduct onsite training visits, operational assessments, and compliance reviews to evaluate the effectiveness of training programs and reinforce required procedures. 7). Participate in the screening and evaluation of prospective franchise owners by assessing readiness for training and operational compliance. 8). Prepare training materials, documentation, and reports to track training completion, compliance status, and development outcomes to ensure franchise success. Travel, if required, will be based on business needs related to the development of new corporate franchise locations and franchised outlets.EXPERIENCE REQUIRED: 36 months of Experience in the job offered or in a Training and Development Specialist role. RATE OF PAY: $64,709.00/year. APPLY: Please Reference job #SSA0726 and submit resume here: [email protected]
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