Chief Information Officer

Summary

The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for OSC's wide and local area networks in Washington, DC, an in-house case tracking system, Internet and Intranet, wireless services, email, video conferencing, backup and restore facility for all agency file servers, eDiscovery system, AI integration, and a variety of other services.

Duties

Why Join OSC? OSC is a mission-driven agency with incredibly dedicated employees. Division Overview The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for the OSC's wide area and local area network in Washington, DC, an in-house case tracking system, Internet and Intranet, wireless services, email, video conferencing, backup and restore facility for all agency file servers, the enterprise wide telephone system, eDiscovery system, AI integration, and support for a variety of other computer and telecommunication capabilities. You can find additional information about our program units here. Duties This position serves as the Chief Information Officer (CIO) responsible for the management and direction of OSC-wide IT and information technology systems. This includes multiple IT systems broadly identified as (a) enterprise content management; (b) information communication; (c) information security and (d) enterprise structure and customer service. As a Supervisory IT Specialist, you will be responsible for: Overseeing a comprehensive and compliant computer security program. Consulting with the Principal Deputy Special Counsel and COO, leading the overall success of the IT program to ensure alignment with critical agency priorities. Acquiring and managing the necessary resources, including leadership support, financial resources, and key security personnel, to support information technology (IT) goals and objectives and reduce overall organizational risk. Providing advice and assistance to the Special Counsel and senior leadership on IT matters. Representing the agency at meetings and conferences concerning IT issues. Serving as the Contracting Officer's Representative (COR) for all IT related purchases. Providing supervision, direction, and leadership to assigned IT staff within the information technology office. Ideal Candidate We are looking for candidates who embrace the privilege of public service, bring enthusiasm and dedication to such service, and work well within a team setting. Flexibility and a strong commitment to OSC's statutory mission are essential. We will give priority review to the first 100 candidates. Management may continue to review highly qualified candidates beyond the first 100 candidates as needed. An incentive up to $25,000 may be considered for highly qualified candidates. Qualifications

Minimum Qualifications In order to be qualified for this position, you must possess: IT-related experience that demonstrates each of the following four competencies (obtained in the private or public sector) equivalent to the GS-14 grade level in the Federal service: Attention to Detail - Evaluating the effectiveness of the organization's cybersecurity safeguards. Customer Service - Overseeing the delivery of IT services through customer support. Oral Communication - Presenting information on IT operation status to program officials. Problem Solving - Providing recommendations on IT security issues. In addition, to be qualified at the GS-15 level, you must possess one year of specialized experience (obtained in the private or public sector) equivalent to the GS-14 grade level in the Federal service performing the following: Managing the maintenance of the organization's IT systems to ensure consistency with operational objectives. Developing program policies to meet organization-wide IT requirements. Developing long-range IT plans to minimize risks associated with IT system vulnerabilities. Providing direction to a team and/or subordinate staff (i.e. assigning work, reviewing work, developing performance standards, making authoritative decisions regarding personnel actions, etc.) within a program and/or division. Your resume must explicitly outline your qualifications. We will not make assumptions about your experience. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-2210 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined above. Annual Leave Accrual Credit Selectees for their first Federal position may be eligible to earn a higher annual leave accrual rate based on prior non-Federal or uniformed service work experience. The amount of service credited will be based on specialized experience or qualifying experience that is provided on the applicant resume and documentation submitted.

How You Will Be Evaluated

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the eligibility requirements listed on this announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Management will consider any Federal performance appraisals and/or awards you submit with your application as an indication of your experience and work history. Further assessments may include Structured Interview and Reference Checks. REASONABLE ACCOMMODATION (RA) REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) Other Information

SELECTIVE SERVICE: Individuals born after December 31, 1959 must be registered or exempt from Selective Service. You can find more information on Who Must Register and Exemptions here. In addition, you can find more information on what to do if you failed to register here. These are not Bargaining Unit positions. The appointing authority under 5 CFR 213.3102(r) provides for excepted service Schedule A(r) time-limited appointments not to exceed four (4) years. Service under this appointing authority confers no rights or eligibility to further federal employment. Appointment(s), extension(s), and/or conversion(s) to new appointment(s) under this authority may not extend beyond four (4) years, or an aggregate of four (4) years, for any reason or circumstances. Incumbents may apply for other competitive service and excepted service positions for which they are otherwise eligible at any time.