Mail & Delivery Services Representative
Falcon Heights, MNFull-time$21–23/hrSeen 3 days agoSeen in employer's feed 3 days ago
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Job overview
The Mail & Delivery Services Representative supports daily incoming and outgoing mail operations for Blaze Credit Union. The role manages interoffice and USPS mail, courier deliveries, returned mail, postage systems, supply ordering, and loading dock activity. It also supports vendor coordination, branch communications, special projects, and department operations. The position is full-time and on-site at the administrative office in Falcon Heights, Minnesota.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Description
Role: This position will report to the Director of Member Payments Processing responsible for the daily objectives of incoming and outgoing mail processing for the Credit Union, interoffice courier bag management, managing interoffice mail, managing the BlazeFinder supply order system, review and process returned mail for the Credit Union as well as special projects and duties to help support effective department operation.
Job Type: Full-time, on-site at our administrative office in Falcon Heights, MN
Major Duties and Responsibilities
Manage and distribute interoffice and US mail delivery
Manage overnight/priority mail distribution system
Handle, distribute and account for interoffice deliveries through courier
Handle, sort and distribute USPS incoming mail
Process outgoing mail through postage meter and manage pick up with USPS
Review billing/invoices for accounts payable for supervisor review
Maintain postage meter equipment
Operationally manage the supply system through Business Essentials and Commercial Print
Maintain the vendor relationship for internal supply inventory
Process and manage Returned Mail
Process returned mail statements/notices in systems of record
Sort and route department specific returned mail items
Fund and maintain electronic postage billing system
Review balance
Review invoices
Communication with regional vendor
Monitor Courier/Delivery system
Maintain professional communication with courier vendor for scheduling and maintenance needs
Communicate changes/updates to branch staff if applicable
Coordinate and setup of new locations with courier services
Handle special projects
Monitor and service business printing hub when requested
Entrance and Loading Dock
Manage deliveries and pickups through loading dock
Manage virtual receptionist queue for lobby
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
Regular and predictable attendance
Perform other duties as assigned to support effective department operation.
Minimum Education Required
Minimum High School degree or equivalent
Minimum Experience Required
Requirements
Experience/Education/Certifications/Licenses
Minimum high School degree or equivalent
1+ years of experience in a mailroom, facilities, or office operations role preferred.
Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines.
Ability to maintain accuracy and attention to detail when sorting, distributing, and processing mail and packages.
Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
Ability to handle confidential information with discretion and in accordance with company policies.
Preferred Qualifications
Experience processing returned mail or document tracking.
Experience managing office supply inventories.
Knowledge of mail handling equipment, postage systems, or inventory management processes.
Previous experience working in a financial services, banking, or credit union environment.
Preferred understanding of onsite mail distribution IE: sorting of mail to applicable team/location
Preferred understanding of interoffice courier bag management or equivalent
Ability to handle multiple tasks accurately
Communication Skills
Ability to interact/respond to members/staff politely based on a general ‘script’; written communications are templated
Physical Requirements
Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; lift up to 40 lbs.
Shift
First (Day)
Number of Openings
1
Veterans Encouraged to Apply
Yes
Compensation
$21.00 - $23.00 / Hourly
Additional Compensation
Quarterly Team Bonus
Postal Code
55113
Job Type
Full Time
Place of Work
On-site
Requisition ID
26-196
Job Benefits
Low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
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