Patient Services Representative II, Cardiology Call Center
Emeryville, CAFull-time$32.16–45.02/hrSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
The Patient Services Representative II serves as the first point of contact for patients at an outpatient facility. The role greets and checks in patients, verifies information, schedules appointments, updates electronic health records, and facilitates intake procedures, including healthcare and insurance forms and payment collection. It also supports effective communication with patients, families, and healthcare providers while following privacy and safety policies.
Skills & qualifications
Skills
Qualifications
Full job description
We are so glad you are interested in joining Sutter Health!
Organization:
SPMF-Sutter Pacific Medical Foundation - South
Position Overview:
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
** Schedule: Monday - Friday 8 am - 5 pm (subject to change) **
Job Description :
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
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Patient Services Representative II, Cardiology Call CenterSutter Health · Emeryville, CA · $32.16–45.02/hrPosted 2 days agoPosted 2 days ago
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