Patient Services Representative II, Cardiology Call Center
Emeryville, CAFull-time$32.16–45.02/hrPosted todayStill listed today
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Job overview
The Patient Services Representative II serves as the first point of contact for patients at an outpatient facility. The role greets and checks in patients, verifies information, schedules appointments, updates electronic health records, and facilitates intake procedures, including healthcare and insurance forms and payment collection. It also supports patient cooperation through competent performance and effective communication, follows privacy and safety requirements, and may orient other staff.
Skills & qualifications
Skills
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Full job description
We are so glad you are interested in joining Sutter Health!
Organization: SPMF-Sutter Pacific Medical Foundation - South Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
** Schedule: Monday - Friday 8 am - 5 pm (subject to change) ** Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE: 1 year of recent relevant experience.
Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
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