Sr. Site Reliability Engineer, Playout

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCU is looking for creative engineers willing to learn from the current process but are not afraid to think outside of the box. This role is responsible for the engineering, operations, support, deployment and maintenance of core Distribution Engineering Playout systems, both on-premises and cloud.

Responsibilities

• Develop automated methods to provision, upgrade and monitor Distribution Engineering infrastructure and tools

• Develop proof of concept deployments for evaluation of products and architectures

• Identify single points of failure for new/existing systems; propose & deploy more reliable scalable solutions

• Responsible for driving product release cycles, deploying code to integration, staging, and production environments, integrating with continuous integration and continuous delivery (CI/CD) tooling, monitoring, and change management

• Mentor SRE’s on best DevOps practices

• Deploy cloud infrastructure and associated playout software using CI/CD methodologies

• Interact with automated monitoring infrastructure to ensure healthy environments

• Create new metrics and identify monitoring deliverables to improve site reliability

• Evaluate new software releases for basic reliability and systems integration support

• Develop future products and services for NBCU's IP video distribution environment

• Drive and own investigations related to Broadcast issues and report back findings in a timely manner to leadership and operations.

• Stay current with AI-driven engineering practices while ensuring appropriate validation, security and responsible use of AI-generated outputs.

• This role requires on-call 24/7 support on a rotating shift schedule

Qualifications/Requirements

• Bachelor’s degree in Computer Science or related degree

• Strong experience with IP video, streaming and broadcast technologies

• 5+ yrs. experience in modern infrastructure deployment and maintenance

• 5+ yrs. experience with enterprise configuration management tools and automation platforms (e.g. Ansible, Terraform)

• Expert architecting / configuring hosted cloud services in (e.g. AWS, GCP or Azure)

• Expert with networking and cloud-based network environments

• Expert with containerization & Kubernetes

• Experience with CI/CD build and deployment practices

• Experience in administrating Linux environments

• Must have an automate-first and automate everything attitude

• Experience with multiple scripting languages (e.g. Python, JavaScript, Perl, Ruby or Bash)

• Ability to use Agile process for project management, development & tracking

• Demonstrate AI literacy, including the ability to identify opportunities to apply AI in monitoring, automation, problem management, and reliability improvement.

• Comfortable working in a fast-paced agile environment.  Requirements change quickly and our team needs to adapt to moving targets

Desired Characteristics

• Experience with a variety of software and hardware operating environments

• Familiarity with monitoring/logging tools

• Good communicator and able to clearly articulate complex issues and technologies

• Great design and problem-solving skills

• Willing to take ownership of problems and see them through to resolution

• Experience with DevSecOps principles

• Ability to create user interface designs based on client workflows

Additional Requirements

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].