Facilities Maintenance Operations Manager - Denver

This position is open to current Colorado residents only. Please note: This recruitment may be used to fill multiple vacancies.

Division of Facilities Management - North District

The Division of Facilities Management (DFM) is a customer-driven support organization responsible for operating, maintaining and managing the Colorado Department of Human Services (CDHS) facilities and campuses according to all applicable standards. This is done in a manner that promotes the CDHS mission of providing a safe, sanitary and effective environment for clients, youth, residents, patients, consumers and staff and enhances the quality of life in CDHS facilities, campuses and in the surrounding neighborhoods. These services include the day-to-day facility maintenance and operational needs of buildings, grounds, custodial and fleet services.

North District services the following facilities:

• Colorado Mental Health Hospital at Fort Logan (CMHHFL)
• Wheat Ridge Regional Center to include 20 Group Homes
• Gilliam Youth Services Center
• Lookout Mountain Youth Services Center
• Marvin W. Foote Youth Services Center
• Mount View Youth Services Center
• Platte Valley Youth Services Center
• Prairie Vista Youth Services Center

This is a full time, in-person and critical position.

This position manages facility operations and maintenance functions, which includes planning, budgeting, and implementing maintenance programs for building, building systems and equipment of all types within the work unit. Oversight by this position includes management of Northern District assigned facilities. This position provides supervision of the maintenance department supervisors and support staff. In doing so this position enables Northern region customers to achieve their program objectives of providing services to their residents and clientele. This position supports the division’s endeavors related to Capital Construction and Capital renewal appropriated projects. This includes development of supporting requests as well as oversight during the project’s implementation (through completion and turnover to the clients). This position works closely with the NDFM District Manager and peers to maintain a working relationship, to ensure CDHS expectations are met, fostering good communication and providing the highest level of customer satisfaction.

The position will also work with programs ensuring compliance with all regulatory requirements including Joint Commission, Health Department, MS4 stormwater, SPCC, Title V emissions and others are met.

Responsibilities

• Manage, supervise, and inspect the day-to-day facility operations and maintenance for NDFM. Supervise technical trade supervisors and line staff which oversee NDFM subordinate tradesmen in the building maintenance trades. Evaluate maintenance needs, develop schedules, set priorities, coordinate jobs with other staff/departments.

• Develop and maintain a method to ensure a safe and sanitary environment for clients and staff. Set priorities and review work schedules. Geographic dispersion of facilities served, necessitates driving a state vehicle from site to site as part of normal job duties.

• Inspect buildings and equipment to determine maintenance and repair work needs related to controlled maintenance, capital outlay, as well as routine maintenance needs. Set priorities, review work orders, and material requirements.

• Provide budget estimates; forecast material needs, and manpower needs. Prepare budget, maintain budget, analyze operational costs, advise administrative staff of complex controlled maintenance, capital outlay projects, long-range planning, forecast operational needs and keep budget records. Maintain records related to budget, material use, time usage, inventory, and supervisory files. Budgetary oversight for multiple agency and discipline cost centers to include expense and coding review. Utilize E-Clearance and Colorado Operations Resource Engine (CORE) to generate purchase orders.

• Defines, evaluates, examines, and recommends regulatory requirements related to NFPA, ADA, OSHA, HCFA, JC, EPA, UBC, etc. Also manages all APCD and Storm Water and SPCC regulatory requirements.

• Coordinate short-term and long-term repairs for emergency and catastrophic utility/equipment failures by coordinating temporary repair of equipment to minimize impact to customers. When temporary repairs are made and the system is stable, coordinate long-term repairs by following the State EM process.

• Consult and maintain liaison with vendors, contractors, architects, and engineers, as well as customers served by the DFM department. Develop, implement and control budget functions as related/needed to support the maintenance functions.

• Develop and implement standard engineering and construction specifications for consistent use by NDFM. Provide personnel administrative support to include, conducting PMP plans, interim reviews, and final performance evaluations. Resolve grievances, conduct corrective actions and consultations to resolve performance issues, participate in hiring processes, and disciplinary processes. Interview and hire employees.

• Provide oversight for the Safety Committee by developing safety training, curriculum, and review of safety incidents. Work with CDHS Safety and Risk Manager to coordinate department wide regulatory training. Provide comprehensive reports for maintenance projects, maintenance direct/indirect labor and cost reporting, productivity reporting and analysis, staff efficiency analysis. Provide detailed reports as required to support all regulatory requirements. Manage the implementation of Maximo for North District and manage the hosting and support contracts for NDFM district wide.

• Provide support for the implementation and maintenance of the CAFM System for NDFM.

• Monitor utility usage to determine out of tolerance conditions and reduction of energy consumption. Reports any issues or concerns to the DFM Northern District manager as well as the DFM Energy manager.

• Verifies and analyzes daily and monthly labor requirements. Develops productivity goals and monitors staff productivity. Accurately track departments indirect and direct labor distributions and ongoing productivity analysis in accordance with regulatory and departmental expectations/standards.

• Develops and manages, in conjunction with all DFM districts and PTS, standards for practice, building assemblies, O & M reference library standards and process.

• This position collaborates with DFM Northern District staff to help track, monitor and update the division's SNAP program for tracking and moving CDHS staff.

• Research, study, investigate technical literature, query vendors to stay abreast of new developments and upgrades to mechanical systems. Decide when and which upgrades are in the best interest of the State and recommend upgrades to upper management.

• Provide support for other DFM NCD departments as needed.

• Provide support for annual CC/CR and CM development functions.

• Snow removal.

• Performs other duties as assigned.

Experience Only Applicants must have 8 years of progressively responsible experience in Facilities Management. This 8 years of experience must have included at least 2 years of the following:

• Experience as a supervisor or manager in Facilities Management

• Experience with addressing personnel matters and performance management

• Experience with facilities management functions, roles and responsibilities in large complex buildings

Or

Education and Experience A combination of related education and/or experience as described above equal to eight (8) years

Required Competencies:

• Strong leadership skills, with the ability to motivate and supervise a diverse team

• Excellent organizational and problem-solving abilities, with attention to detail

• Excellent interpersonal skills with the ability to collaborate effectively with internal and external stakeholders

• Effective communication skills, both written and verbal

• Ability to prioritize tasks and manage multiple projects simultaneously

• Relationship Building/People Skills

• Customer Service Driven

• Strong understanding and background of general maintenance operations

• Computer proficiency with Maximo, Google and Microsoft Suite

• Proficiency reading and interpreting construction documents to include drawings and specifications

Preferred Qualifications

• Facilities Management experience in the following settings or other similar settings: behavioral healthcare facilities, juvenile detention centers and facilities serving people with disabilities.

• Experience in maintenance operations within large campus environments

• Experience in grounds operations within large campus environments

• Experience with Facilities Management code and regulatory compliance and conformance in behavioral healthcare facilities, juvenile detention facilities and/or facilities serving people with disabilities

• Relevant years of State experience

• Experience with NFPA 101 (Life Safety Code) and NFPA 99 (Health Care Facilities Code).

• Experience using Computerized Maintenance Management Systems (CMMS) like Maximo.

• Current valid licensure or certification in a trades field such as Plumbing, HVAC, Electrical, etc.

Conditions of Employment

• This position requires State of Colorado residency at the time of application, and residency within the state throughout the duration of employment in this position.

• A full pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges.

• Must be willing to submit and pass a full background check.

• Must possess and maintain a valid non-restricted Colorado driver’s license.

• Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30-days of employment start date.

• Must successfully pass Motor Vehicle Check

• Travel – This position will be required to drive State Vehicles as part of daily work assignment from site to site equipped with tools to perform daily duties. Travel to training and meetings. On occasion, this position travels to other districts.

• Must be willing to receive an annual influenza vaccination or provide a document for a medical exemption or a letter for religious exemption.

• Must successfully pass a Tuberculosis (TB) test.

• This position is determined as critical to the operation and can be expected to work and/or remain at the worksite in delayed start, early release, or closure situations.

• Must be available to respond in person and/or by phone after hours to ensure Northern District Maintenance staff are performing essential and/or emergency services without delay and/or interruption.

• Will be required to work various hours for coverage, weather related issues and essential/emergency services outside of normal business hours.

• Use, Handling, or Exposure to hazardous materials – Proximity to moving, mechanical parts; Exposure to toxic or caustic chemicals; Exposure to electrical shock, and or working in high exposed places.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:• Disclose that information on the application.

• Explain why the prior termination or resignation should not disqualify you from the current position.

• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Employment history is calculated on a full-time basis (40/hours per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Minimum Qualification Screening Process A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.

You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process.

You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.Comparative Analysis Process – Structured

Application Review After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

• By email ([email protected]), or

• Postmarked in US Mail to: 1525 Sherman Street, 4th Floor, Denver CO 80203, or

• Hand delivered: 1525 Sherman Street, 4th Floor, Denver CO 80203, or

• Faxed: 303.866.5038 within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At 303.866.3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

The Assessment Process

About Us & Benefits If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

EEO Statement The State of Colorado is an equal opportunity employer We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Additional Support For Your Application Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.