Learning Lab Specialist

LEARNING LAB SPECIALIST This is a 25 hour per week position, scheduled days, evenings and weekends. Positions Supervised: None **POSITION SUMMARY: **Under general supervision of the Learning & Creation Lab Manager, the Learning Lab Specialist assists customers in the use of computers and associated software, provides learning experiences and instruction for computer and mobile device literacy to groups or individuals, and assists job seekers with resume creation, finding job postings on search engines and completing online applications in the Learning Lab or at outside locations. The Learning Lab Specialist also assists customers using the makerspace equipment to develop and create their own projects, and operates, maintains, calibrates, cleans and troubleshoots the makerspace equipment. QUALIFICATIONS: 1. Associate's degree in computer-related field is preferred, or a minimum of three years of equivalent experience using computers and software 2. Above average computer skills and ability to use Microsoft Office, internet and email 3. Ability to read, write, speak and understand English 4. Proficiency and familiarity with a variety of mobile devices is required. 5. Experience with computer-aided design or drawing is helpful but not required. 6. Experience working with the operation and processes involved with DIY making, such as 3D modeling and printing/fabrication and the usage of basic hand tools is preferred. 7. Reliability and above average work attendance with ability to work flexible schedule including day, evening and weekend hours 8. Physical requirements: engage in extended periods of sitting, standing, viewing computer screens, and bending forward from the waist. Engage in intermittent periods of walking, stooping, leaning to one side, climbing stairs, lifting and carrying equipment and materials occasionally weighing 40 -- 60 pounds and pushing loaded book trucks weighing 75 - 100 pounds or more. Must be able to use hands and fingers to grasp, handle and manipulate materials and operate tools and controls, including computers, phones, office equipment and other hand-held devices. Must have visual acuity to distinguish, produce and view a wide variety of materials in both print and electronic formats. 9. Must be able to work in areas that have occasional loud noise, fumes, odors, dust, or other possible allergens. 10. Favorable results of pre-employment background check 11. Reliable transportation in order to meet work requirements 12. Valid vehicle operator's license is required, with acceptable driving record and current vehicle insurance. Travel within Richland County is required. 13. Required at time of hire: proof of eligibility to work in the United States. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Library policies, procedures and operations, including emergency response (acquired after hire) Knowledge of safe work practices and safe lifting techniques (acquired after hire) Knowledge of Dewey Decimal System and alphabetization principles (acquired after hire) Knowledge of available and emerging office and computer hardware, mobile devices and software, particularly artistic and business-related applications Advanced proficiency and familiarity with internet and email usage Knowledge of and experience with various social media platforms Knowledge of online resources for job seekers Ability to actively listen and communicate clearly with a diverse customer Ability to accurately count and manage customer payments Ability to present information publicly to individuals and groups Ability to simultaneously manage duties and complete work with multiple interruptions and distractions Ability to un