Bell Captain - Signia by Hilton Diplomat Beach Resort
Hollywood, FLFull-time$17/hrSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Bell Captain leads the team in ensuring seamless guest arrivals and departures while delivering memorable hospitality experiences. The role includes assisting guests with luggage and room orientation, overseeing luggage handling, supervising daily team operations, sharing information about hotel offerings and local attractions, and helping maintain bell carts and communication devices.
Skills & qualifications
Skills
Full job description
Job Identification: 229145
Job Category: Guest Services, Operations, and Front Office
Job Schedule: Full time
Salary $17/USD/Hourly
Equal Opportunity Employer EOE, including disability/vets
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bell Captain , you’re not just leading a team in ensuring seamless guest arrivals and departures – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
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Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and acclimate guests to their rooms and amenities
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Oversee luggage handling: Organize, store, and retrieve guest luggage according to hotel standards and procedures
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Supervise daily team operations: Oversee scheduling, provide training and coaching, and foster an engaged, high-performing team
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Facilitate team knowledge: Provide regular updates to ensure the team is well-informed of hotel offerings, services, and local attractions
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Maintain equipment standards: Assist with the upkeep and functionality of bell carts, communication devices, and related equipment
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.
How this job compares
Set against the 3,339 open Guest Services jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$17/hr
- Florida median$15–16/hr85 hourly ranges
- US median$17–18/hr1,565 hourly ranges
This rate, $17/hr, is 9% above the Florida median midpoint ($16/hr) — in the middle half of Guest Services hourly ranges in Florida.
- Openings
- Olive Jobs lists 321 open Guest Services jobs in Florida and 3,339 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- McDonald's123 open
- Marriott47 open
- RaceTrac19 open
- Experience
- Guest Services postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 2 years (412 postings).
- Education
- 6 of the 3,339 open Guest Services jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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