Clinical Case Manager/Community Engagement Coordinator
University of North Carolina at Charlotte
Charlotte, NCFull-timeSeen 4 days agoSeen in employer's feed 4 days ago
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Job overview
The Clinical Case Manager/Community Engagement Coordinator provides case management, stabilization, and referral support to students, and coordinates care with campus partners and community healthcare providers. The role also supports outreach, prevention, and wellness programming, contributes to Counseling and Psychological Services training activities, and completes documentation, data tracking, and committee work.
Skills & qualifications
Skills
Qualifications
Full job description
Position Number: 001378
Department: Health & Well Being (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
Provide case management services that link students with identification of campus, local, or regional resources to support students’ optimal health and well-being. Provide short-term stabilization and bridging support for students awaiting ongoing services, ensuring continuity of care.
Engage in consultation and warm hand-offs with campus partners (Housing, Dean of Students, academic units, Civil Rights and Title IX, etc.) to help coordinate care for students of concern. Provide consultation for students to address concerns and questions related to on-campus and off-campus wellness resources available for the student community. In consultation with the Associate Director for Wellbeing & Community Engagement, proactively identify, build, and strengthen connections to healthcare providers for the purpose of creating referral resources for students.
Works with the Associate Director for Wellbeing & Community Engagement to plan, coordinate, and develop outreach, prevention, and wellness programming for addressing a diverse range of student concerns and nuances. Responsible for coordinating the staff of outreach quests from campus community members and for the monitoring and updating of the outreach staffing calendar. Serves on the HWB outreach committee.
Participate actively in activities that enhance the mission of Counseling and Psychological Services as a training site, including provision of supervision and facilitation of seminars for trainees, students, faculty, and staff.
Complete administrative support tasks, including required documentation/record keeping, contribution to data tracking and quality improvement projects related to access, utilization patterns, and care coordination, and participation on departmental/unit/university committees. Attend and participate in staff meetings, disposition meetings, and training seminars. Engage in professional development to remain in compliance with licensure, certifications, and university guidelines.
Minimum Experience / Education:
Master’s degree in Social Work or a closely related field, along with 2 or more years of experience in case management, referral coordination, and the evaluation and treatment of traditional and non-traditional college-aged individuals. Background in coordinating outreach programs, establishing community partnerships, and demonstrating excellent communication skills within a dynamic, multidisciplinary team environment.
Preferred Education Skills and Experience:
Strong clinical skills with a background in clinical case management and referral coordination for college student populations. Proven experience planning, coordinating, and developing prevention and wellness initiatives. Demonstrated interest and enthusiasm for supporting higher education student populations.
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